Complaint Review: Itouchless - Foster City California
- Itouchless 551 Foster City Blvd Unit M Foster City, California United States of America
- Phone: 1-650-578-0578
- Web: itouchles.net
- Category: Kitchens
Itouchless Horrible Product Foster City, California
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I first bought a 13 Gallon trash can that was touchless, it lasted 2 months and the top operating system failed. I did not want to turn it in as they know that would be to much trouble, not knowing of other brands I purchased another top for nearly the entire price of the whole product. The top part gave out again after 3 months so I decided to just use the can pulling the top with my hand. About 2 weeks later I picked up the can and the bottom lid rim fell off and was split in the plastic. A few days later the rim around the bag holder broke. I asked for a replacement part for the rim and was told I could buy a replacement for around nine dollars. I complained about this and was emailed a reply of a 10 percent off the rim. Naturally this was a joke and a slap in the face. There will be no more of this product and I even told them to no avail. Stay away from these cans as they make their money on continuing replacemnt of the parts.
This report was posted on Ripoff Report on 10/07/2010 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/itouchless/foster-city-california-94494/itouchless-horrible-product-foster-city-california-648479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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