ITV Almighty Cleanse ripoff wont refund even with 30 day guarantee run around wont let you talk to credit dept Elk Grove Village Illinois

Tried all-mighty cleanse through ITV on the internet, also on an info-commercial. Had a 30 day guarantee. Tried it, didnt work, called them and they gave me info. to return it at my expense. Ordered Oct. 30 and Returned it Nov. 20th by delivery confirmation. called, first they said they did not receive it, then I said I sent it delivery confirmation, then they said they found it of course and will send it to the credit dept for refund. No refund, called 3 times a month since Nov, and each time they said they would resubmitt the refund and nothing happens. I even told them I would take them to small claims and no refund. Getting a complete runaround the whole time. They also charged me for shipping when it was advertised free and they said they would refund that and of course no refund. Have never had so many problems trying to get a refund before.

Julie
Mountain HOme, Idaho
U.S.A.