Complaint Review: iWish Direct inc - Internet
- iWish Direct inc Internet United States
- Phone:
- Web: https://iwish-direct.myshopify.com
- Category: Cameras & Video
iWish Direct inc Ordered buy-one-get-one-free Video camera. Paid but it never shipped.
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I saw IWISH Direct ad on Instagram at the end of January 2018. Their promotion was that for a limited time, if you buy 1 action camera (GOPRO style) you'd get a second for free. I went on their Website, checked it out and found it looked legit. I placed my order and got an purchase comfirmation email.
The mail said they would provide me a tracking number once the order was complete and ready for shipping. Their ad stipulated that the items would be shipped within 3-5 days. After that delay, I contact them by email 8 or 9 times and a "Karen" from customer support kept answering that my order was still being processed therefore no tracking was available yet.
Was told that I would get a refund because "They didn't anticipate such a huge responce and did not have the available cameras" offered a refund, but none was ever given. After that, they stopped responding.
This report was posted on Ripoff Report on 05/01/2018 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/iwish-direct-inc/internet/iwish-direct-inc-ordered-buy-one-get-one-free-video-camera-paid-but-it-never-shipped-1441057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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