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Report: #1147113

Complaint Review: iyogi.com - Internet

  • Submitted:
  • Updated:
  • Reported By: diane — Alaska
  • iyogi.com Internet USA

iyogi.com iyogi internet rip off disguised as norton support Internet

*REBUTTAL Owner of company: iYogi

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I accidentally called iYogi thinking it was Norton.com support.  I wanted help uninstalling an old Norton program.

The bottom line:  after letting their person have access to my computer, and after refusing their offer to 'fix' my computer, it will not restart.  While the computer button shows 'on' there is no activity noise telling me it is running through its systems .

And I get 'no signal' showing on my screen even though the cord connections are as secure now as they were when I first called them.

When I called iYogi back to tell them about these problems they offered to help me get my computer going again for a fee, which I refused.

Google should remove this business as a search result.

This report was posted on Ripoff Report on 05/15/2014 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogicom/internet/iyogicom-iyogi-internet-rip-off-disguised-as-norton-support-internet-1147113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

iYogi

AUTHOR: iYogi- Active Response Team - ()

POSTED: Tuesday, May 20, 2014

Dear customer,

We would like to apologize to any inconvenience caused to you. iYogi is one of the leading remote tech support providers in the world. We are not affiliated with any brand or organization and believe in carrying out our business in the most transparent of ways possible.

We take feedback seriously though and would like to look into the incident that you have reported. So, we request you to send us your iYogi details on iYogicare[at]iyogi[.]com and the needful would be done.

We will be looking forward to your email.

Thanks

Regards

Active Response Team

iYogi

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