J2 EFAX SERVICES 323-817-3205 CA Without authorization charged $99 to my credit card, and I have never done business with them. Los Angeles California

About the time I moved to a new city and wasn't watching credit card statements carefully, they simply charged $99 without authorization or any kind of transaction. I have never done business with this company and have never heard of them to my knowledge.

The date of transaction was November 20, 2017, posting 11/21/2017 and the credit card was issued by Barclay Bank.

3/8/18: When calling the phone number given on the credit card statement, the first time when it became clear that I didn't have a fax number with them the line went dead. The second time calling, when it became clear I didn't have a fax number with them a representative came on the phone and asked how I could help and wanted to know the amount of the charge I was disputing. After saying "$99" he said he would put me in touch with an account representative, at which point I got a music on hold line with frequent recording saying "Your call is very important to us; please remain on the line for the next avaialble representative." This went on from 9:33 PM ET to ... (still waiting)