Jackson's Car Wash Took my money but have not provided the service for over two weeks now. Phoenix Arizona

On 1/15/2018, went to get my car detailed, including inside upholstery cleaning and the cleanting of the carpets and mats. They said they would not have time to do the detail work, but would give a basic wash, and I could pre-pay and come back within 30 days to get the work done. This was part of a holiday 'special" that the sales person said I could have.

I have been back there three times, with the last visit the morning of 1/28/18 around 10:00 A.M. Each time, I've been told that they do not have time to do the work that I have already paid for, and that I have to come back another day. The previous 2 times that I went, I was never told that I need to make an appointment, just to bring my car back in another day, and they will get the work done. This last visit, they told me that they would do it, but I would have to leave my car there the entire day ( I got there at 10:00 A.M.) and they could not guarantee that the work would even be done before 5:30 PM. 

In addition, this last visit, I was told that I need to make an appointment because they were working on vehicles that just came in that day, meaning the cars they were currently working on, just got there, and had not pre-paid over two weeks ago, like I had, and they don't have time. 

This is very frustrating and disappointing, as I work two jobs and go to school full-time! What in inconvenience! Stay away from this place unless you just want a basic wash!