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Report: #1148898

Complaint Review: Jacquie Lawson On Line Cards - Internet

  • Submitted:
  • Updated:
  • Reported By: Lady T — San Diego California
  • Jacquie Lawson On Line Cards Internet USA

Jacquie Lawson On Line Cards Paid for 2 Years Issues after 5 months United Kingdom Internet

*Author of original report: RESOLVED

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Jacquie Lawson is an on-line greeting card company. They have no phone number listed, I paid via pay pal for 2 years of unlimited cards.  Five months later I got an email to change my password for security reasons, they will send a link in one hour.  It has been a week no link, I have sent them numerous emails requesting a link and letting them know I cannot send cards.  I have until Jan 2016 to use the cards its May of 2014.  Pay pal wont refund me since its past their 45 day limit time. I saw an F rating via Chiciago Better Business Bureau for Jacquie Lawson but they are located in the United Kingdom according to Pay Pal - BBB has no phone number either.  It was 12.00 for one year or 18.00 for 2 years I paid 18.

This report was posted on Ripoff Report on 05/22/2014 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jacquie-lawson-on-line-cards/internet/jacquie-lawson-on-line-cards-paid-for-2-years-issues-after-5-months-united-kingdom-intern-1148898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

RESOLVED

AUTHOR: Lady T - ()

POSTED: Friday, June 06, 2014

After contacting the executive offices at American Greetings - getting no where from their other departments after I found out for SURE  American Greetings owns it - it FINALLY has been resolved- they stated its HOTMAIL that has issues even though I was getting ALL their new cards (just couldnt send them) and their other emails apparently a GLITCH between hotmail and their site to re-set my password - so they have now resolved it using my GMAIL account.  WHEW took so many months and emails and letters and complaints, FINALLY its working!!!

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