JAI PROPERTY MANAGEMENT air condition unit has been out since last week, 95 degrees here and noone has came out to fix it yet as of june 16, 2015 and counting. chattanooga Tennessee

my report is as followed: my ac unit has been out since last week and is still out today june 16, 2015. i have been calling all day and terri the property manager said since i have been out since last week that i am at the top of the list. i have been calling back since then and now she is sending me to her voicemail, i tried the other extension and the same. one of the owners came yesterday and said the maintenance guy will be here this morning, noone came and it's now 4:22pm. trying to call again right now no answer. i just read the reports and it makes a lot of since by the big company is in tenn. I s their anyway we can get our money back? thanks, vivian smith.it's crazy how they are there when you first move in like clock work and now my ac unit is out and it's 95 degrees or more in ga this week, you can't reach anyone.. i had to purchase 3 fans and a window unit and it's still hot is hell in here, i just had surgery 3 weeks ago and i'm really p***** about this whole situation. can someone, a lawyer, anyone help me please??????