Jamaica Villa Vacations By Java - Java Villas - Java Reservations - Java Jamaica - Jamaica Association Of Villas And Apartments Thiefs Chicago Illinois

We were in communication with this company months before our trip. Monies were arranged to be sent by all the individuals that were taking the trip. Long story short, we sent a deposit over night, certified, signature required and they were not in the office when it was delivered so she assumed that we hadn't sent it. The day before we were to leave on our trip the representative called to let us know that she cancelled the home with the owner because she claims she didn't get the money. We were able to locate another property and they allowed us to being the cash and pay upon our arrival. She even called the owner of the house we were staying in to tell him that we were supposed to be across the street from him but failed to tell him that she had gotten our deposit and still cancelled. He wasn't concerned we were good tenants and that is what mattered to him.

After our return home I contacted them via phone and emial to ask for our deposit back. I was told that they would not be returning due to the lateness of it being received and all the emails and phone calls she had placed. Most, if not all, cell phones have unlimted minutes or in their case, she called from her personal cell phone which is not our problem. The company pays for email regardless of payments received from clients, so I couldn't understand her justification for not wanting to give us back our money. Her final email to us was that we made he look bad to the owner of the other house and she didn't appreciate it so we wouldn't be getting our money back. I then stated to her that she was a thief and we would see her in court. We have now filed a small claims case against the company here in California. Let's see how she likes that.

Judy
Los Angeles, California
U.S.A.