Janalee Gooding And John Jones We were hired by this couple to perform a basic cleaning of their home We cleaned the home, took our before and after pics, and left.that evening, we received an email saying a stop payment was issued on our check and their home had not be cleaned or touched. Brandon Florida

We were hired by this couple to perform a basic cleaning of their home in Brandon. The couple left us a check for the cleaning when they met with us. We cleaned the home, took our before and after pics, and left. At 9pm that evening, we received an email saying a stop payment was issued on our check and their home had not be cleaned or touched. We returned a phone call to them and was told that nothing had been done to their home. They were quite upset when we said we had before and after cleaning pictures and we also left our paperwork showing our policies and procedures with them before our cleaning. We state in our policies that we use these pictures for ourselves only and not for marketing. We informed the couple that the cleaning was performed and the home looked awesome when we left it and they said they would email us their pictures of the home but we haven't received them to date.

Cleaningntampa
tampa, Florida
U.S.A.