Report: #1444431

Complaint Review: Jared's Galleria of Jewelry - Pembroke pines Florida

  • Submitted:
  • Updated:
  • Reported By: Daniel — DAVIE florida United States
  • Jared's Galleria of Jewelry
    11077 Pembroke Pines blvd
    Pembroke pines, Florida
    United States

Jared's Galleria of Jewelry Signet Kay Jewelers Misled and over charged Pembroke pines Florida

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Jared's makes you feel welcome when you walk through the door, then the sales person begins the pressure of apply for credit. The sales lady kept pressuring me to apply and see what I qualify for, I ended up applying. She said I qualified for a 18 month no interest and she began showing me diamonds, she showed me one that fit in the amount I qualified for. She stated that is was great quality and great clarity and insisted I put the diamond on my credit account to hold it so it doesn't get sold. Again feeling pressured I agreed. I went through with the purchase and some time went by, I received some notice that interest would begin on my account, I called and spoke with multiple people explaining that the sales lady told me I had 18 month no interest. This was very stressful and finally resolved. I later had the ring cleaned at a jewelry store and I asked about the ring and was told it was a low clarity and was over charged. I called Jared's corporate office to explain my concerns about being misled by the sales lady of the clarity and overcharged, I was told to go get an appraisal, I spent money and got an appraisal, then I was told it wasn't good and I had to get another. I went to an appraiser Jared's set me up with, The appraiser did not inspect, measure or truly appraise the ring. The appraiser looked at the serial number and used the information on a web site to appraise the ring. The lady in the corporate office explained to me she was sorry the sales lady misled me, and there is nothing she can do and the appraisal that Jared's set me up with shows the rings value is above what I paid. But the appraisal clearly states that it is for insurance purposes and I have an email from Jared's corporate office that states an insurance appraisal is not valid. They say whatever they want to make it good for them. Stay far away from this company.


I want a refund for the ring, which I just had inspected and is in great condition . I was lied to and misled, pressured into using a credit line I was approved for.I have all the original material. I am prepared to go to court if this can't be resolved between us.

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