Complaint Review: Javier Morales AKA (813)356-8289 Tatum A/C Carribean Cool Air - TAMPA Florida
- Javier Morales AKA (813)356-8289 Tatum A/C Carribean Cool Air
PO BOX 152824
- Phone: 8133568289
- Category: HVAC
Javier Morales AKA (813)356-8289 Tatum A/C Carribean Cool Air Javier Morales AKA (813)356-8289 Carribean Cool Air TATUM REFRIGERATION A/C SERVICES INC Installed an oversized unit without any permits, stole Wi-Fi thermostat TAMPA Florida
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Save your time and a major headache with this guy Javier Morales. I had completed several transactions with him and he seemed like a stand up guy but....This guy appears to operating on other contractor's license, but I'm unsure if other contractors knows of his activities. Ex. His phone number is associated with both businesses 8133568289 (813)356-8289 Carribean Cool Air (No longer active on Sunbiz) manta.com/c/mb4vkf7/caribbean-cool-air-services-llc Tatum AC Services (license currently delinquent) adsinusa.com/c/4008/4008o4543.htm
Ok, first off he sent some "guys" that had a totally different company a.c. name on their shirts to install my new 5 ton hvac system.I was informed that a Permit would be pulled (NO PERMIT WAS EVER PULLED FOR THE 5 TON UPGRADED AC, REPLACING 4 TON UNIT). The installers didn't measure the home sq. footage to ensure that they were installing the correct size unit nor was I ever asked the square footage of my home. Nonetheless, they install the oversize unit....Once winter came around and I finally needed to use the heat, the heater wouldn't work. I had to wait WEEKS for this Javier guy to show up, and I know you're thinking it's Florida it can't be too bad. My home was in the 50's very cold for Florida. I had sweats and a portable heater on until this guy could found time to show up.
When he finally showed up it took him hours to get the heater to work, then he replaced my Wi-Fi thermostat with some entry level thermostat, and stated that the wifi thermostat was somehow broken, but I advised him that his guy had to have broken it because his guy installed it. Javier didn't know my house has cameras and mics on the inside, but I caught him using profane language referring to me while he was talking on the phone to his girlfriend or wife.Nonetheless, he downgraded my thermostat then STOLE my so called broken thermostat. He mentioned nothing about taking my Wi-Fi thermostat THEIF. Months later my fan blower on the air handler on a 5 ton Rheem unit has a loud ticking noise and it takes him weeks to show up with multiple NO SHOWS and attempting me to feel as though I'm asking him for a favor to come and take a look at the oversize unit his guys installed. Upon his arrival he said that I asked for a 5 ton, so that's what he installed.
Not admitting to he's the professional and should have completed adequate measurements or at least ask me about the square footage of my home. He then said a heavy ticking sound was normal and that there's nothing wrong with the unit. I was advised by other professionals that any real professional would know that if you upgrade the system as much as I did you would also need to upgrade all the ductwork, which he didn't advise me of. Now the static pressure on the unit is 3 times as much as the recommended amount, and I'm stuck paying 7K to upgrade the ductwork or another 4.5K to replace the New unit. This guy now says oh pay me 250 for another return and that probably won't solve your issue. He pays $500-900 for units and will sellfor 8 times as much. Javier will nearly bend over backwards to get your business but do next to nothing and lie to keep your business. I'm sure he'll be using someone else licence soon...BEWARE DO YOYRSELF A FAVOR AND GO WITH A REPUTABLE COMPANY THAT HAS BEEN IN BUSINESS FOR YEARS AND STAND BEHIND THEIR WORK.
This report was posted on Ripoff Report on 07/21/2018 09:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/javier-morales-aka-813356-8289-tatum-ac-carribean-cool-air/tampa-florida-33884/javier-morales-aka-813356-8289-tatum-ac-carribean-cool-air-javier-morales-aka-813356-1452811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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