Complaint Review: J.C. Penney Co. - Internet
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- Author Confirmed
- J.C. Penney Co. Plano, Texas Internet U.S.A.
- Phone:
- Web:
- Category: Department & Outlet Stores
J.C. Penney Co. Sold me a defective rug and would not make an adjustment Nationwide
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I ordered an oval braided rug in the amount of $238.00 over the internet through their catalog. It took a month to receive the rug. It has been five months since I received this rug and I have been sewing it together ever since. It is falling. I contacted Penney's and received a computer generated reply. J.C. Penney does not stand behind it's catalog sales items...!!!!! I see that they don't even carry the brand any longer, so mine probably wasn't the only complaint. They just ignore the complaints and quit carrying the brand. I'm out $238 and have an oval braided rug that really should be in the garbage, but I continue sewing the braids together, eventually I'll have sewn the whole thing by hand. It is 8 ft. round.
Claudia
Concord, Ohio
U.S.A.
This report was posted on Ripoff Report on 05/19/2007 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jc-penney-co/internet/jc-penney-co-sold-me-a-defective-rug-and-would-not-make-an-adjustment-nationwide-249353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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