JC Penneys SYNCB I paid on this account even though I was behind. I paid it to a zero balance Arkansas

I fell behind.  I paid on this account even though I was behind.  I paid it to a zero balance per their computer when I called in last payment.  The company was in bankruptsy and sold accounts to stay aboce water.  The account was sold even though I was making agreed upon payments.  I paid it off to JC Penney through the phone payment system.  The company will not take it off of my report.  There is not a collection company.  The company is committing fraud and lying to credit reporting agencies.  They committed fraud to the companies they sold the accounts to as well.  The accounts had no value because they were paid off or in repayment as agreed.  This company needs to be audited for the years 2012-2016 and pay close attention to accounts sold and compare to current information that JC Penney has in their computer system.  The company does not way to correct the record because it shows their fraudulent activity.