JD Byrider Cassat Ave Jacksonville, FL Mike-(Finance Manager)Roland-(Finance Manager)Tom-(Regional Manager) Unauthorized charges to my debit card that over drafted my bank account and they will not refund the money back. Jacksonville Florida

First of all, I am 2 months into my car.Had automatic payments set up and never been late at all. So on two different dates they decide to go and take money out of my bank account on my non paydays. I called immediately both times, the first time they reversed it right away but this last time on 6/16/17 is a hot mess, I am so freaking pissed to the max. I called and spoke to Cassandra in CNAC to ask her about who gave them to permission to run my debit card on my non payday. Of course she claimed it was not on there end and she did not know who did it, liar. They over drafted my account then expect me to make a payment on the correct date 6/23/17 which is my original date, yea right. The Finance managers Mike and Roland are so full of it, Mike claimed they refunded the money back but my bank has not seen anything and I have incurred a $35.00 over draft fee. My account has been sitting in the negative a whole week because of these retards.

When I called the day it ran the payment it should have been reversed immediately because it was an error on there end. I also spoke with the Regional Manager Tom at the Altantic location who claimed they would cut me a check with proof of my bank statement which I have submitted to Roland and Tom via email. This has been the week from ***, now no one wants to return my phone calls or even respond to my email. I work 5 days a week and my job requires me to have a working vehicle at all times but how can I get to work with no gas. I am a single mother and working full-time, they took my last bit of money for the week to get me to my payday which is 6/23/17. I was depending on that money for gas, food and household items. JD Byrider should be ashamed of there selves for taking advantage of people like me. All I wanted them to do was fix my bank account back to the way it was before they decided to go into it at there own free will.

Now my paycheck coming up will be affected and I will be out of more money, I don't deserve this. Oh yeah, I forgot to mention that the Finance Manager Mike did bring me $6.00 for gas to supposedly get me through the whole week, woo h*o Then the other Finance Manager Roland was nice enough to give me $20 in gas the next day, so I'm on day 3 with 2 more days to go and on top of that drop off and pick up my daughter from camp everyday and run errands for my client and transport her too off of $26 for the whole week, you have to be a jacka** to think that is feasible enough. I want my money back and my account back right and I want to be done with them, how can I get out of this, I no longer want to do business with them ever again!#pissedtothemax