Report: #1327638

Complaint Review: Jean-Francois Gariépy - Durham North Carolina

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  • Reported By: HQ Language Services — Rome Idaho Italy
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  • Jean-Francois Gariépy 1212 Washington Street Durham, North Carolina USA

Jean-Francois Gariépy Bad quality translator

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Mr. Jean-Francois Gariépy has been collaborating with my company since 2014. We had a very good working relationship, as I am used to have with all my translator being a translator too before being the CEO of a translation agency. One years ago I lost a client due to a bad quality job delivered by JF, so I reduced his workflow, but dedided anyway to give him a second chance. After one year, I got a big job and decided to give him the chance to earn more so I assigned him a 11K words translation asking him milion of times to deliver a quality translation. The result was that I paid this guy more than 2K USD for this job, but after a week the client wrote me telling the translation was a poor quality one and that it has to be proofread from scratch.I immediately wrote to Mr. Jean-Francois Gariépy letting him know about it and communicating him that I wanted a refund and I would have withhold a pending payment of USD 700 for another job he made until I would haven't know from the proofreader how much he owed me. 

When you are a consumer and someone send you a bad quality product or a product different from the one you paid for you have the right to ask a refund, and, since it was the second time I really think I have the right to have a refund. So, I sent to Mr. Jean-Francois Gariépy, the client's emails, the proofreading files and the client email where, after the proofreading he said he was very happy with the quality. (Quality tested before by 2 French native speakers and a professional proofreader. All agreed the translation was poor).

This mornig, Mr. Jean-Francois Gariépy, wrote me asking to be paid, I replied him that I am still waiting my refund and that I will immediately proceed with the payment after his refund. He said "That's part of the risks I have to deal with" and he said he won't refund me and he would have written everywhere that we are a scam agency.

Now you can check here proz.com/blueboard/42001 and here upwork.com/jobs/~0198a973ae85897c9e (on the right side) that we are a serious agancy and every translator who cooperate with as can tesmony it. While, I have even discovered today that Mr. Jean-Francois Gariépy is even not a financial professinal translator as he said me but a neuroscience reasercher, so even if smart, nothing that have to deal with financial translation drunken-peasants-podcast.wikia.com/wiki/Jean-Fran%C3%A7ois_Gari%C3%A9py


All that I wrote can be proved from my side, with copy of the payments, emails and translated and proofread files!

This report was posted on Ripoff Report on 09/12/2016 02:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jean-francois-garipy/durham-north-carolina-durham-nc/jean-francois-garipy-bad-quality-translator-1327638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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