Jeannie Kerns/ cpncreditrepair.com cpncreditrepair.com/ Jeannie Kerns & associates Used to be Great, Howver past couple of years more problems than solutions Internet

Have used this company off and on for past few years and initially everything was great. Timely responses, products sent timely , very good customer service and response time. Then she gave birth and all hell broke loose. Delays started, constant issues with "emails" being received, working with dubiosu 3rd party vendors for business fundign that never worked or had google voice #'s and paypal accounts. Requested and paid for credit repair services and NEVER received anything but initial letter sent to credit bureaus. I have sent over 30 emails in past year trying to get a refund or update or a phone call.

Get a couple of emails saying something wrong with email server, She never got emails, etc. I emailed every email address I ever used for her and still got told that every 15 emails and still no direct call? Yet she can send out weekly communciaitons about specials and promote business for others. I'm beyond angry and frustrated that someone can attempt to insult my intelligence by saying their email is constantly crashing! Why not set up an email dedicated to complaints or overdue issues?? OR hire extra help?

or just close down your website because it's doing more harm than good to people. I really thought you stood by your word but after complaints from friends and family and on this website either you are truly overwhelmed and need to quit or you are just scamming people now and I dont know what the difference is! This is Byron btw just search my name in your "emails" and you should see multiple ones with my name in subject line. I want a refund for me and my friend Roger for numbers paid for and credited but never delivered on. I dont want a rebuttal saying just email me and I'll handle it. I want a phone call!!!!! and I want action done on my request