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Report: #1436963

Complaint Review: Jessica Lucas TD auto finance - Farmington Hills Michigan

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  • Reported By: Bree — Milford Massachusetts United States
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  • Jessica Lucas TD auto finance 27777 inkster road Farmington Hills, Michigan United States

Jessica Lucas TD auto finance Jessica Lucas Resolution specialist, TD Auto finance llc, Td Auto finance Jessica Lucas lies to Cindy Rigdon at the upstate South Carolina better business bureau because she can’t find an account properly Farmington Hills Michigan

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Jessica Lucas of td auto finance works in their problem resolution department. She contacted a Cindy Rigdon at the bbb who was useless imo in regards to a complaint I had entered stating that I could not get a payoff for my current loan in 2018 with td Auto finance. She stated I only had an old account years ago and that I had no account with them now. I provided proof to both Jessica Lucas and Cindy yet neither one could care bc the bbb works for the company not for the customer. Basically Jessica lied to the bbb said I had no account recently that’s why they couldn’t help me. Hilarious since a ms. Isaac at that same office that Jessica Lucas works for told me I did have an account - provided me with the account number and Also told me the payoff which was what I was looking for all along. Jessica lied saying I got denied for the Audi but if she actually looked at her records she would see that was a lie and she told that lie continually to the bbb who Cindy Rigdon there could care less. Beware of td auto finance and their outright Lying and the bbb that governs them - Cindy Rigdon director who could care less. Rather close out a case and then say she’ll try and see what’s up after she closed it. Stay clear -

This report was posted on Ripoff Report on 04/02/2018 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jessica-lucas-td-auto-finance/farmington-hills-michigan-48334/jessica-lucas-td-auto-finance-jessica-lucas-resolution-specialist-td-auto-finance-llc-td-1436963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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