Jewelry By Ezra O/b EMH Group, LLC Won Ebay Auctions. Slow Shipping, Items Missing/Incorrect. ripoff No Resolution even though I have sent several emails & have even called!! New York New York

Based on the responses I received from my original posting, I made one final civil attempt at allowing this company to resolve the situation. What did I get? An email from them wanting me to send the wrong item back to them and to fill in a pages long form.

I emailed back & told them I would have to be out of my mind to send anything back to them! I'd rather have the wrong pendant than send it back and never get it replaced.

So, here's the only way to deal with this company. Still go to the area in Ebay that I advised but go right to the bottom of the page to file a report with Internet Fraud Complaint Centre. Guess what everyone?!! Within 12 hours of filing with the IFCC, I received my full refund. I doubt I will ever see the 10kt white gold chain but at least I got my money back on the most expensive item I bid on but didnt' receive.

I did let the IFCC know I had been in touch with several other Ebayers who have been ripped off by this company. I also advised them to take a look through the negative feedback, as all people filing this were having the same problem.

Good luck everyone. Please, please file that IFCC report. It seems to be the only way to get action with this seller. Thanks for all the responses & info. I have appreciated it. Good luck to you all & I hope you have a successful resolution to your situation with this company. If IFCC gets enough complaints then maybe EMH won't be allowed to sell over the internet anymore.

Yes, most of us are doing or did exactly what needs to be done on ebay. With nothing done from Ebay.

Yes Law enforcement was are last resort,and yes many of us filed.

We are tired of being scammed!

Thanks for responding. I may have even contacted you & you posted here. I have heard back from Ebay & here's what their fraud protection group has advised:

1/ Before filing with them, you have to first attempt to contact the seller. I know that most of us have emailed to EMH Group & have been ignored. I do have their phone number, it is: 212-594-5252. They don't answer their phones & you'll likely get a voice mail but at least attempting to call them shows that you have tried to resolve this in good faith.

If EMH Group does not respond to your attempts to contact them, you have several options for reimbursement & to ensure that Ebay is aware of how this seller is running their business:

If you have received your order LESS than 30 days after paying, you can file a report to Paypal & they offer reimbursement for items not received AND you can also file a report with Square Trade. Square Trade will advise Ebay of the situation between the seller & the buyer. This may deter EMH from continuing their sleazy practices.

If it has been 30 or more days after paying for your item(s), you can file a suspicious activity report with Ebay. You can do this by:

1/ Go to Ebay home page. At the very top of the page, in blue underlined lettering is the word service. Click on the services word.

2/ Once you are in the services page, scroll down to the bottom of the page. You will see the category bidding & buying services. If you have not had any reply from EMH, complete steps #1 & #2. Keep in mind that each step has a time period involved. So make sure you do this ASAP. Ebay will offer some form of reimbursement as you can no longer claim through Paypal. Although it's not a total refund, it's better than nothing!

3/ This category also gives you the option of getting law enforcement involved with your situation. This would be a last resort scenario but it could end up being justified in this case!

Unless we ALL take the necessary action for the necessary parties to investigate EMH, they will be able to continue doing what they are doing! I have been getting in contact with the Ebay users who have posted negative feedback.

What I don't understand is why users are giving neutral feedback when the situation justifies negative feedback.

So, please let me know when you have filed the necessary reports. When Ebay keeps getting the same reports from different users, EMH will be penalized for their shabby, sleazy, unprofessional actions. Thanks!

Thanks for responding. I may have even contacted you & you posted here. I have heard back from Ebay & here's what their fraud protection group has advised:

1/ Before filing with them, you have to first attempt to contact the seller. I know that most of us have emailed to EMH Group & have been ignored. I do have their phone number, it is: 212-594-5252. They don't answer their phones & you'll likely get a voice mail but at least attempting to call them shows that you have tried to resolve this in good faith.

If EMH Group does not respond to your attempts to contact them, you have several options for reimbursement & to ensure that Ebay is aware of how this seller is running their business:

If you have received your order LESS than 30 days after paying, you can file a report to Paypal & they offer reimbursement for items not received AND you can also file a report with Square Trade. Square Trade will advise Ebay of the situation between the seller & the buyer. This may deter EMH from continuing their sleazy practices.

If it has been 30 or more days after paying for your item(s), you can file a suspicious activity report with Ebay. You can do this by:

1/ Go to Ebay home page. At the very top of the page, in blue underlined lettering is the word service. Click on the services word.

2/ Once you are in the services page, scroll down to the bottom of the page. You will see the category bidding & buying services. If you have not had any reply from EMH, complete steps #1 & #2. Keep in mind that each step has a time period involved. So make sure you do this ASAP. Ebay will offer some form of reimbursement as you can no longer claim through Paypal. Although it's not a total refund, it's better than nothing!

3/ This category also gives you the option of getting law enforcement involved with your situation. This would be a last resort scenario but it could end up being justified in this case!

Unless we ALL take the necessary action for the necessary parties to investigate EMH, they will be able to continue doing what they are doing! I have been getting in contact with the Ebay users who have posted negative feedback.

What I don't understand is why users are giving neutral feedback when the situation justifies negative feedback.

So, please let me know when you have filed the necessary reports. When Ebay keeps getting the same reports from different users, EMH will be penalized for their shabby, sleazy, unprofessional actions. Thanks!

Thanks for responding. I may have even contacted you & you posted here. I have heard back from Ebay & here's what their fraud protection group has advised:

1/ Before filing with them, you have to first attempt to contact the seller. I know that most of us have emailed to EMH Group & have been ignored. I do have their phone number, it is: 212-594-5252. They don't answer their phones & you'll likely get a voice mail but at least attempting to call them shows that you have tried to resolve this in good faith.

If EMH Group does not respond to your attempts to contact them, you have several options for reimbursement & to ensure that Ebay is aware of how this seller is running their business:

If you have received your order LESS than 30 days after paying, you can file a report to Paypal & they offer reimbursement for items not received AND you can also file a report with Square Trade. Square Trade will advise Ebay of the situation between the seller & the buyer. This may deter EMH from continuing their sleazy practices.

If it has been 30 or more days after paying for your item(s), you can file a suspicious activity report with Ebay. You can do this by:

1/ Go to Ebay home page. At the very top of the page, in blue underlined lettering is the word service. Click on the services word.

2/ Once you are in the services page, scroll down to the bottom of the page. You will see the category bidding & buying services. If you have not had any reply from EMH, complete steps #1 & #2. Keep in mind that each step has a time period involved. So make sure you do this ASAP. Ebay will offer some form of reimbursement as you can no longer claim through Paypal. Although it's not a total refund, it's better than nothing!

3/ This category also gives you the option of getting law enforcement involved with your situation. This would be a last resort scenario but it could end up being justified in this case!

Unless we ALL take the necessary action for the necessary parties to investigate EMH, they will be able to continue doing what they are doing! I have been getting in contact with the Ebay users who have posted negative feedback.

What I don't understand is why users are giving neutral feedback when the situation justifies negative feedback.

So, please let me know when you have filed the necessary reports. When Ebay keeps getting the same reports from different users, EMH will be penalized for their shabby, sleazy, unprofessional actions. Thanks!

Thanks for responding. I may have even contacted you & you posted here. I have heard back from Ebay & here's what their fraud protection group has advised:

1/ Before filing with them, you have to first attempt to contact the seller. I know that most of us have emailed to EMH Group & have been ignored. I do have their phone number, it is: 212-594-5252. They don't answer their phones & you'll likely get a voice mail but at least attempting to call them shows that you have tried to resolve this in good faith.

If EMH Group does not respond to your attempts to contact them, you have several options for reimbursement & to ensure that Ebay is aware of how this seller is running their business:

If you have received your order LESS than 30 days after paying, you can file a report to Paypal & they offer reimbursement for items not received AND you can also file a report with Square Trade. Square Trade will advise Ebay of the situation between the seller & the buyer. This may deter EMH from continuing their sleazy practices.

If it has been 30 or more days after paying for your item(s), you can file a suspicious activity report with Ebay. You can do this by:

1/ Go to Ebay home page. At the very top of the page, in blue underlined lettering is the word service. Click on the services word.

2/ Once you are in the services page, scroll down to the bottom of the page. You will see the category bidding & buying services. If you have not had any reply from EMH, complete steps #1 & #2. Keep in mind that each step has a time period involved. So make sure you do this ASAP. Ebay will offer some form of reimbursement as you can no longer claim through Paypal. Although it's not a total refund, it's better than nothing!

3/ This category also gives you the option of getting law enforcement involved with your situation. This would be a last resort scenario but it could end up being justified in this case!

Unless we ALL take the necessary action for the necessary parties to investigate EMH, they will be able to continue doing what they are doing! I have been getting in contact with the Ebay users who have posted negative feedback.

What I don't understand is why users are giving neutral feedback when the situation justifies negative feedback.

So, please let me know when you have filed the necessary reports. When Ebay keeps getting the same reports from different users, EMH will be penalized for their shabby, sleazy, unprofessional actions. Thanks!

Another victim has been robbed.

Where are you eBay??? It's time to step up to the plate and knock jewelrybyezra out of the park!!!

I am very happy that others are also being proactive with reporting this company.

We the scammed,all need to ban together, and get rid of jewelrybyezra,and all his other scamming stores on ebay.