Complaint Review: Jewelry Central Store - J.C. Central - New York New York
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- Author Confirmed
- Jewelry Central Store - J.C. Central 73 West 47 Street New York, New York U.S.A.
- Phone: 888-595-5222
- Web:
- Category: Jewelers
Jewelry Central - J.C. Store Mail Fraud and False Advertising New York New York
*Author of original report: Retracted Statement - Issue Resolved (thanks Mary)
*Consumer Suggestion: Interesting Tidbit
*Consumer Suggestion: To Get Your Money Back File an Insurance Claim
*Consumer Suggestion: To Get Your Money Back File an Insurance Claim
*Consumer Suggestion: To Get Your Money Back File an Insurance Claim
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www.jewelrycentral.com is guilty of two serious crimes: False advertising and Mail Fraud.
1) False Adevertising. I purchased an engagement ring from them, knowing there was a money back guarantee if anthing was fishy. When the ring arrived, I had it appraised to cover my bases. It was not as advertised, not even close. Color on two of my three stones were j-k, and the advertised was G-H.
I brought it to a second appraiser, actually hoping that they would tell me it wasn't true. (I wanted to keep my ring so I could propose!) The second appraiser matched the first one's description, spot on in a blind test. So my engagement was ruined, and I returned the ring for my refund. I mailed the ring signature guaranteed (the same way it was sent to me) so that there would be a record of the receipt.
2) Mail Fraud. Jewelry Central claims that when they recieved the box it was damaged, and the ring was stolen out of it. Well then, why did they sign for it? I have an image of the signed document. The box was wrapped so well it could have survived an explosion.
The ring was stolen... but it was stolen by Jewelry Central. The USPS intervenes when they have a damaged product and notification is sent to the sender and receiver, but that also did not occur here. The obvious reality is that they took the ring and my money. JewelryCentral.com are crooks. Mail Fraud is a federal crime. Do not do business with this company.
Steve
Boston, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 03/20/2008 08:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jewelry-central-store-jc-central/new-york-new-york-10036/jewelry-central-jc-store-mail-fraud-and-false-advertising-new-york-new-york-319802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Retracted Statement - Issue Resolved (thanks Mary)
AUTHOR: Bw - (U.S.A.)
SUBMITTED: Tuesday, April 01, 2008
Hi Mary,
Thank you for the helpful advice. I did file a claim with my insurance company, where the ring was insured and they are handling the matter and taking care of it for me.
I tried to remove this posting all together as the insurance company is handling the issue, but ripoffreport.com will not allow for postings to be removed, so I figured I would update my ealier posting.
Thanks again,
Steve
#4 Consumer Suggestion
Interesting Tidbit
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Saturday, March 29, 2008
Was talking to one of my diamond suppliers the other day and he told me an interesting story. He was in another shop up north, when a "guy" walks in and asks if he has any leftover "certs". "Certs" are diamond certificates usually GIA or EGL, but there are some others out there. Anyway this guy is offering $50 for GIA "certs" $35 for EGL "certs". The shop owner throws him out. What they are doing is going around and buying up as many "certs" as they can find, I probably have a half dozen a my shop and then taking them back and selling diamonds with "certs' ON THE INTERNET. They match up a diamond, based on the carat weight, with whatever "cert" they happen to have and send it off to unsuspecting customers. The "cert" has no relationship to the diamond they are selling other then weight. The customer is happy cause he got a "certified" diamond. A diamond that is worth a lot less then he paid for. Oh the joy of internet shopping.
#3 Consumer Suggestion
To Get Your Money Back File an Insurance Claim
AUTHOR: Mary - (U.S.A.)
SUBMITTED: Friday, March 28, 2008
Hello Steve,
To get your money back, you should file an insurance claim with the shipping company.
When you shipped the ring, you bought insurance on the package in case something happened.
I buy things online all the time, and sometimes my packages got lost when I sent the product back to the company. I never had a problem getting my money back because I filed a claim with
the shipping company and they paid me.
It's also highly unlikely that a company would steal its own product. Someone from the shipping
company probably took the ring because they knew it was jewelry.
I hope this helps you get your money back.
Mary.
#2 Consumer Suggestion
To Get Your Money Back File an Insurance Claim
AUTHOR: Mary - (U.S.A.)
SUBMITTED: Friday, March 28, 2008
Hello Steve,
To get your money back, you should file an insurance claim with the shipping company.
When you shipped the ring, you bought insurance on the package in case something happened.
I buy things online all the time, and sometimes my packages got lost when I sent the product back to the company. I never had a problem getting my money back because I filed a claim with
the shipping company and they paid me.
It's also highly unlikely that a company would steal its own product. Someone from the shipping
company probably took the ring because they knew it was jewelry.
I hope this helps you get your money back.
Mary.
#1 Consumer Suggestion
To Get Your Money Back File an Insurance Claim
AUTHOR: Mary - (U.S.A.)
SUBMITTED: Friday, March 28, 2008
Hello Steve,
To get your money back, you should file an insurance claim with the shipping company.
When you shipped the ring, you bought insurance on the package in case something happened.
I buy things online all the time, and sometimes my packages got lost when I sent the product back to the company. I never had a problem getting my money back because I filed a claim with
the shipping company and they paid me.
It's also highly unlikely that a company would steal its own product. Someone from the shipping
company probably took the ring because they knew it was jewelry.
I hope this helps you get your money back.
Mary.
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