Report: #833012

Complaint Review: Jewelry Factory - Livonia Michigan

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  • Reported By: Donna — Livonia Michigan United States of America
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  • Jewelry Factory 36175 Plymouth Livonia, Michigan United States of America

Jewelry Factory Jewelry Exchange jewelry, engagement, wedding, diamonds, gold, ring, earrings, necklace Livonia, Michigan

*Consumer Comment: Is it True?

*Consumer Comment: Largest Jewelry Buyer in the Nation??

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Bob at Jewelry Exchange/Jewelry Factory told me that they beat everyone's prices, including Adiamor.com and other internet jewelers.  He said they easily do this because they are the largest jewelry buyer in the nation.  Once I felt confident in making the purchase, the receipt said the only match within a 15 mile radius!! They have a no return policy.

Since then I have seen that I can get my same ring online, but a better quality diamond for $500 cheaper.  They will not price match. 

I want a refund because I will not support a crooked bait and switch company.

This report was posted on Ripoff Report on 02/02/2012 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jewelry-factory/livonia-michigan-48150/jewelry-factory-jewelry-exchange-jewelry-engagement-wedding-diamonds-gold-ring-earr-833012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Is it True?


POSTED: Sunday, March 09, 2014

I see them advertising all the time. The prices are quite low and probably one of the reasons I see so many jewelry stores going out of business.

I am a fan of the cliché "if it sounds too good to be true it probably is" I would not jump at those prices until I compared them with everyone else despite the advertising.

Better luck next time,


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#1 Consumer Comment

Largest Jewelry Buyer in the Nation??

AUTHOR: tarius - ()

POSTED: Tuesday, April 16, 2013

Actually, the Jewelry Exchange/ Jewelry Factory buys very little jewelry, if at all. The vast majority of their jewelry is manufactured at their flagship store in Southern California. I have had great experiences and deals from this store. I am questioning the factual validity of this "report".

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