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Report: #1314194

Complaint Review: JewelryUDesign - Internet

  • Submitted:
  • Updated:
  • Reported By: Wendydara — Alabama USA
  • Author Confirmed What's this?
  • Why?
  • JewelryUDesign Internet USA

JewelryUDesign Almost a month later...still haven't received product! Fresh Meadows, NY Internet

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I placed an order for a Father's Day gift (a gold dog tag pendant) for my husband on June 4, 2016. I received the design proof by email on June 6, 2016 and approved it immediately. I didn't hear anything until I received an email on June 21, 2016 saying it had been shipped and was given a tracking number. Today is now June 29, 2016, and I still have not received my purchase. The tracking information given to me still says: 

Product & Tracking Information

Postal Product:

  • First-Class Package Service

Features:

  • USPS Tracking®
 
DATE & TIME
STATUS OF ITEM
LOCATION

June 21, 2016

Pre-Shipment Info Sent to USPS

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I am extremely unhappy and have reached out to contact the company by their online messaging system. They do not have a working phone number so I was unable to reach someone to talk directly to them. When I emailed, they responded the next day saying: 

Hi,

Sometimes the tracking can lag (and not get updated) while the package is leaving the initial shipping facility. I will call USPS right away to see if there is a problem and will let you know of any updates. 

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I have sent another message asking how to request a refund because at this point, I do not believe I will ever receive my purchase. It's been nearly a month since I've ordered it, and it's well past Father's Day at this point. I'm extremely unhappy and do not recommend this company!

 

This report was posted on Ripoff Report on 06/29/2016 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jewelryudesign/internet/jewelryudesign-almost-a-month-laterstill-havent-received-product-fresh-meadows-ny-i-1314194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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