Complaint Review: Jim Rojas - Technical Manuals Online - Tampa Florida
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- Author Confirmed
- Jim Rojas - Technical Manuals Online 8002 Cornwall Lane Tampa, Florida U.S.A.
- Phone: 813-884-6335
- Web:
- Category: Security Services
Jim Rojas Technical Manuals OnlineJim Rojas - Technical Manuals Online Warning! Alarm panel unlocking...Fraud! Tampa Florida
* : Satisfied with outcome
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I work for an alarm compnay here and had customers who were locked out of their panels. Seems the alarm company they had used no longer existed. So I wanted to find a way to unlock them saving the customers money. In todays economy I understand anyone and everyone trying to save a dollar. I found Jim Rojas's website (Technical Manulals Online) claiming he could unlock alarm boards for a reasonable fee. The average time for the procedure according to him is 5 to 10 days. The first week of April I sent three boards to him to have unlocked. These were prepaid as per his request. I waited for a while telling the customer the time frame he stated. Then we got into the month of May and I sent him off an email and received no response. I sent other emails with the same result. Now here we are in June and still no contact from him. One customer in particular is hoping to have this done before a family vacation. They are all beginning to get a little upset and i dont blame them. I sent off a couple of emails the other night and still nothing. My only option I see now is to buy these customers a panel to keep my promise and make them happy. Meanwhile Jim has spent the money he was paid and has done nothing for it. I wish I had done a search and found out others had trouble with him before sending him my money. I am truly disappointed in him... and in myself for placing trust in him. I know it happens all the time but I just dont understand how people sleep at night after scamming others out of hard earned money. BEWARE ALL!
Gord
Flint, Michigan
U.S.A.
This report was posted on Ripoff Report on 06/17/2009 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jim-rojas-technical-manuals-online/tampa-florida-33615-4604/jim-rojas-technical-manuals-onlinejim-rojas-technical-manuals-online-warning-alarm-pane-462349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Satisfied with outcome
AUTHOR: Lstekguy - (U.S.A.)
SUBMITTED: Wednesday, August 12, 2009
Contacted Jim Rojas again and was informed that he had someone working for him doing this work...or did. Jim has apparently fired the individual and assured me the board would be located, fixed and shipped back. A couple of days later I had a package at my door. Have tested the boards and they are indeed defaulted and working nicely. He also told me to make up for the problems he would default the next three boards free of charge. It may have taken a while but it was worth it.
Gord
Flint, MI
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