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Report: #79240

Complaint Review: Jim Rosen Web Ad Systems - W Craig &Company - Phoenix Arizona

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  • Reported By: Denver Colorado
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  • Jim Rosen Web Ad Systems - W Craig &Company PO Box 36865 Phoenix AZ 85067 Phoenix, Arizona U.S.A.

Web Ad Systems = W Craig & Company - Jim Rosen Web Ad Systems Ripoff False Advertisement Phoenix Arizona

*REBUTTAL Individual responds: Re: stop payment

*Author of original report: contacted my credit card and disputed the charges

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On October 10th 2003 I have purchased Jim Rossen Classified Ad package, which cost $61.44. I recieved the package of different reading material within 5 days.

After looking through it, I put it aside. On October 31st, I have recieved a phone call from W Craig & Company sales representative Bill Campbell, who was very friendly told me that most of the people who purchase the original package do not do anything about it. And said that the regular classified ad works but very slowly and does not bring as good of an income as selling the fitness equipment. Our conversation lasted about two hours, eventually he convinced me to get into it. Then he started explaining how the system works and asked for permission to record our conversation, which I allowed and from my side took a lot of notes. One very important statement I got was that if I am not happy for some reason, I can call WITHIN a year and get the full refund. I was also told what other accouns I have to set up for my website to be activated. He didn't mention the amount of money it will take nor commitment. So I purchased the system, which provided 3 years worth of support for $3000. Within a week I got the second package with materials.

About a week or two later I received a call from W Craig & Company representative, Josh Johnson who named himself as my personal customer support person and promised to set my account up. The whole procedure took me about a month, and about four other companies got involved into this business. On December 8th it was ready to have the final connection. It took me two weeks of everyday phonecalls to reach Josh Johnson, and finally I talked to someone else who took care of my request. In the mean time another $8 charge from W Craig & Company apperared on my credit card.

After two disappointing weeks of not seeing any activities on my internet site, I started doing some research on other similar accounts, and came across your website. I realized that the same thing happening to most of the people who reported their situations is identical to mine. Instantly I decided to get out of this mess, and started by calling W Craig & Company.

First, I contacted the sales department, and Josh Johnson answered the call. He said I he will transfer me to Quality Management Assistant and hung up on me. After looking through all the papers I found the Quality Management department phone number 1-888-285-8179. A woman by name Marie answered the call and once she found out that I am asking for my money back started to yell(!) at me saying that they paid for my web site support a year in advance. Then she said that I can get my money back only after having my web site running for 11 month, and on the 12th month I may call to be reimbursed, about which I was supposed to be informed in my conversation with the sales person. After I said that I have never heard about that, she said they will pull out the tape and check it. If that was the case, my money will be returned. I was told to call back in a week, I did and talked to Mike. Mike said that request for the tape was made but they didn't have a chance to check it yet. After that conversation, I was never able to call this number again, I keep on getting the busy signal.

In the mean time, my checking account has been charged in January as follows: $10 by Wonderpay, $66.83 Bond Corp or A-1 Leasing. A-1 leasing sold some software package to one of the companies who is involved in this mess. Unfortunately, the lease agreement is non-cancelable, and has my signature on it. The charge is $1500, with initial payment of $168 and consecutive 36 month I will be billed $66.88.

So my current loss is:
Jim Rosen web ad package $61.44
Web Ad System package: $3000.00
Unknown chargs from WCraig &CO: $8.00
E-Commerce exchange original charge: $169.00
Wonderpay (December and January) charged due to absence of activity on the account: 2 x $10
January charge Bond Corp: $66.88

Unfortunately, these monthly charges will continue until the situation is resolved.

Total loss: $3324.32

Iris
Denver, Colorado
U.S.A.

Click here to read other Rip Off Reports on E-Commerce, Inc

This report was posted on Ripoff Report on 02/04/2004 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jim-rosen-web-ad-systems-w-craig-company/phoenix-arizona-85067/web-ad-systems-w-craig-company-jim-rosen-web-ad-systems-ripoff-false-advertisement-79240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Individual responds

Re: stop payment

AUTHOR: Carolyn - (U.S.A.)

POSTED: Sunday, May 16, 2004

I talked to my bank and they allowed me to put a "caution" on the amounts and names being deducted from my checking account. There wasn't any charge for this. I was unable to get a refund for past drafts, but current one were returned to sender.

Re: A-1 Leasing amount, I did receive a collection company letter and call trying to collect for that amount which was originally $2300 and has now turned into $3,607.25. I am in process of turning it over to the State Attorney's Office and Attorney General.

I was so in hopes that this business would work, as I really need a business for income. But now
I am on a limited income, my husband terminally ill and can't work and now this serious problem. I am trying to find the money to pay the doctor's bill for the amount of pocket amount of $2,100. We have had excellent credit until this point in time. ???? Be interested if you learn any ways to help me. THANKS!

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#1 Author of original report

contacted my credit card and disputed the charges

AUTHOR: Inga - (U.S.A.)

POSTED: Monday, April 05, 2004

Afer filing my rip-off report, I have searched different ways of getting my money back. At first, I have contacted companies in order to stop the monthly payments from E-Commerce and avoid penalty payments for not having any activity on my account. After searching multiple opportunities, I contacted my credit card and disputed the charges placed by Web Ad Systems and E-commerce. Although the first charge appeared in early October and I disputed the charges late February, CITIBANK Master Card was able to help me and credited the full amount!

However, the charges that appeared on my checking account I do not know how to dispute, which is a small penalty (about $200) compared to overall debt I was in before getting refunded.

There is one problem though. I signed an agreement with A-1 Leasing, LLC, and according to lease agreement, I have to pay $1500 at once or $66.83 for next 36 months which are charged from my checking account automatically. I didn't know how to avoid these payments and just paid $25 to stop the payments. Sure enough three days ago I got a letter saying tha my payment is passed due and they will take an action agains me. A-1 Leasing (or Bond Corp) is a company that financed purchasing some sort of software. Because I don't have any physical item from them, I don't know how to settle this matter. Please let me know if you have any suggestions.

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