Complaint Review: j.jill - Internet
- j.jill Internet United States of America
- Phone: 1-800)329-9713
- Web: j.jill.com
- Category: Clothing Stores
j.jill Scam Internet
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I placed an order for a dress online with j.jill. The person on the other end talked me into opening an account because they said I would save a certian percentage and get free shipping.
I received the dress and it was of such poor quality that I sent it right back.
I was notified weeks later that they did not credit my card but gave me a credit at the store and had to make a payment for shipping and handeling and the cost of the dress.
I got them to put the cost of the dress back on my credit card but they made me pay the shipping and handeling fee that was $38.00. I paid this over the phone and told them to cancel my account.
A month later I just received another bill for $15.00 because they said they charge to take payment over the phone! I was supposed to be informed of this but was not.
I contacted one of their people named Gero his ID # is 666272. He said he would make a record of the dispute of this clame and told me I had to send a letter to: WFCB P.O Box 182120 in Colombus, OH 43218-2120.
I will send them a letter but refuse to make any more payments to this disreputal company.
This has affected my credit rating and I am very upset about this. I think people should know what a horrible Company j.jill is.
Please let me know if you can help me.
Deb
Bluffton, SC
This report was posted on Ripoff Report on 08/16/2012 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jjill/internet/jjill-scam-internet-928394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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