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Report: #885872

Complaint Review: JL Homes - Lutz Construction - Saint Michael, Albertville Minnesota

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  • Reported By: dave8940 — Minneapolis Minnesota United States of America
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  • JL Homes - Lutz Construction 1241 Kadler Ave NE Saint Michael, MN 55376 Saint Michael, Albertville, Minnesota United States of America

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We did a last minute project for this company because their other installer had walked off the job. We helped save their deadline on the project. We were very clear about when we needed to be paid for the work, which was upon completion. The owner (Jeff) said he had to leave that day and left us with a check for 50%. He stated to call him the following day to meet up for our payment. I was not able to get in touch with him, and eventually was given the runaround for 2 months.

Eventually, he got tired of me calling and cursed me out. They were very satisfied with our work and even emailed saying that had another project at their sisters home for us. They just didn't have the money when it was time to pay. Very unprofessional business I would say very far away from these guys. 

This report was posted on Ripoff Report on 05/21/2012 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jl-homes-lutz-construction/saint-michael-albertville-minnesota-/jl-homes-lutz-construction-jeff-litzau-company-did-not-pay-for-work-done-saint-michael-885872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
0Consumer
3Employee/Owner

#7 Author of original report

Whoa Jimbo! It's not about the money, it's the principle.

AUTHOR: dave8940 - (United States of America)

POSTED: Wednesday, July 04, 2012

The owner must be referring to the other very negative report his company has on this site. Some of the words she uses to describe this company are; Unprofessional, greedy, overpriced, lazy, adolescentine, disrespectful, deceiptfull, lying bullies!

I will agree with the lady who also reported her horrific experiences; the stain and sand job on her floors did look horrible. However, as I mentioned before; the other flooring company walked off the job. We were mearly hired just to apply the finish or clear coating. You will notice in this ladies report that their was no mention at all of any issues with the finishing. All issues were with the staining and sanding, THAT WE DID NOT DO. Just more and more lies from these bottom feeders. We might be craiglist quality, but what are these guys Service Magic quality.

I mean isn't that where all the reputable builders get their work? Now according to that report these guys are crying to the bank daily. Serves these scrubs right. This time it looks like they ripped off the wrong people. They can insult my occupation, the amount of money I make, or anything else they can think of, but I am far from ignorant.  If the owner would like to pay us our money, we will erase this posting. I warned him about the action I would take and he said to do what I had to do. So I am doing it. Karma is a B. 


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#6 Author of original report

It's not about the money... It's the principle.

AUTHOR: dave8940 - (United States of America)

POSTED: Wednesday, July 04, 2012

The owner must be referring to this report. 

http://www.ripoffreport.com/builders-contractors/j-l-homes-lutz-const/j-l-homes-lutz-construction-9305c.htm

If you check this out, you will see this lady had an absolutely horrific experience with this company as well. Some of the words she used to describe these scrubs are; Unprofessional, greedy, overpriced, lazy, adolescentine, disrespectful, deceiptfull, lying bullies!

The ladies report does state that the sanding and staining of these floors was done poorly and I will agree it was. However, as I stated before the other flooring people walked off the job after having done the installation, sanding, and staining of the floors. We were hired ONLY to finish the job and what we were hired to do was apply the finish coating, or clear coat. We did this impeccably and you will notice in this ladies report their is absolutely no mention of poor finishing.

All complaints were related to the stain job and sand job, that WE DID NOT DO. More and more lies from these scrub bottom feeders. Now according to the other complaint, these guys are crying to the bank daily. Serves these scrubs right. You can insult the size of my business, my occupation, or whatever else you can think of, but this time you ripped off the wrong guy. Pay us the money you know that you owe us and we will delete this comment. Karma is a B. 

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#5 REBUTTAL Owner of company

ignorance

AUTHOR: Jim Litzau - (United States of America)

POSTED: Tuesday, July 03, 2012

For the tenth time read her report. It clearly states on this website she won't pay because the floors look like crap. We are getting screwed out of forty thousand dollars. $40k!! You're worried about $300 this is apparently winning your life and i'm sorry your dreams fell into a hole of being a floor finisher. Bottom line i'm.net posting you for a job an owner isn't happy enough with to the point she won't pay. Take it up with her she is obviously crazy. she clearly states the work looks like crap. All probably would've been fine had you not started threats like a child. Grow up, learn how to run a business to where the loss of $300 doesn't put you under

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#4 Author of original report

Just read the email from the owner!

AUTHOR: dave8940 - (United States of America)

POSTED: Tuesday, July 03, 2012

The email says it all. I would be glad to forward this email to anyone considering hiring these storm chasers. No wonder they do their work in the ghetto. Feel free to contact me and I will forward the email from the owner stating the floors look great. I am done responding as these guys have wasted enough of my time, the only card they could possibly play was saying the work wasn't good, but my email from the owner shows, that is a lie.

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#3 REBUTTAL Owner of company

craigslist quality

AUTHOR: Jim Litzau - (United States of America)

POSTED: Tuesday, July 03, 2012

I guess this is what you get for looking on craigslist. Mr Rhodes is further proving my point by saying she was happy with the floors to him when in her complaint she states the floors look like garbage. As far as the hillbilly references the immaturity doesn't surprise me and further proves someone who acts like a child is profprobablyt incapable of running a business. Show me a contract please, show me something real. We probably do more business in a year then this outfit has done in his career. this is ridiculous, you should need proof to be able to talk in public about a company you know nothing about

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#2 Author of original report

Absolute Lies!

AUTHOR: dave8940 - (United States of America)

POSTED: Tuesday, July 03, 2012

First of all. Our work was done very well. In fact, I have an email from the owner, that I would like to share as well as a few other emails. You will notice that the owner and I discussed the use of water finish, which we provided. You will also notice that this individual also states that the floors look great and that his sister needs her floors done. Not one time in my attempts to collect this debt was their any mention of our work not looking good, and if their was we would have fixed it.

We have been members of the Better Business Bureau for years and never had a complaint. If we did we would fix it. This guy told me countless times that we can "settle up" for less that the balance owned. I said, no we are not going to settle up, we had an agreement. A lien was not filed because the balance due was only $450, yet a lien costs nearly $300 to process. Also, we had not provided a lien notice in sufficient time, since the job was done more to help someone in a bad spot, whose other flooring guy walked off the job.

We should have seen all of the signs that this was a poor company to deal with, such as their other guy walking away from the job, and the job being in the ghetto. The other guy probably walked away from the job because he soon discovered they would not be paid for their work. Also, we are not a sub par company who works out of a mini van, we actually have a fleet of 8 vans. This company on the other hand is an absolute joke. They are storm chasers, doing work in the lowest income area of the Twin Cities and they work out of an old beat up pick up truck. Do your self a favor and do not trust these hillbillies. They did a poor job on an entire remodel and decided to stiff us because the lady did not pay them for any of their "sub par" work. Please see the emails below. Notice the guys name is Jim Litzau and the companies name is JL homes.  


Jim Litzau <jimlitzau@gmail.com>

Yea I got
I'll check with my dad but either way yea it looks awesome, thank you! My sister is interested in having her floors re doneOn Apr 21, 2012 8:46 PM,

 "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Jim, Just wanted to make sure you got my last email? Also, I wanted to make sure everything looked good with the floors? They were pretty much dried when we finished and the finish job looked perfect, but I wanted to be sure you guys liked it? Also, please let me know if mailing the final check works or if I can come pick it up sometime? Thanks again, Dustin


On Apr 20, 2012, at 9:09 AM, Jim Litzau wrote:
They plan on moving in tomorrow should we maybe use a water basedOn Apr 20, 2012 9:01 AM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Sounds good. We will see you then. Dustin

Rhodes Hardwood LLC(612)839-6514www.rhodeshardwoodflooring.comrhodeshardwood@gmail.com
On Apr 20, 2012, at 8:00 AM, Jim Litzau <jimlitzau@gmail.com> wrote:

We can have it ready by thenOn Apr 19, 2012 5:47 PM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Hi Jim. Wanted to see if 3:00 would work for you tomorrow? I have estimates at 5:00 & 6:30 so it would be the best time in the afternoon. Thanks

Rhodes Hardwood LLC
On Apr 19, 2012, at 9:30 AM, Jim Litzau <jimlitzau@gmail.com> wrote:

Could you do it a little later in the day on Friday?On Apr 16, 2012 4:37 PM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Hi Jim, Just wanted to check back with you again on that last coating. We can probably do Friday of this week. Don mean to bother you about it, just let you know we have not forgotten about you. Thanks again, Dustin


On Apr 6, 2012, at 1:07 PM, Jim Litzau wrote:
What is your number?On Apr 6, 2012 1:05 PM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Jim, I just seen this other email. We can do $900 with the finish included. We will provide either Bona Mega water, or Woodline oil finish. We can be over there today. Please let me know if this will work and if so if you prefer satin or semi-gloss. Thanks, Dustin

On Apr 6, 2012, at 12:55 PM, Jim Litzau wrote:
We have one gallon of poly out there, cut me a deal and its yours. I'm a contractor, I have for sure one other re finish you can do in a month or so and we do a lot of re model workOn Apr 6, 2012 12:48 PM, "Jim Litzau" <jimlitzau@gmail.com> wrote:
Other quotes have been in the 300 range, does yours include poly?On Apr 6, 2012 11:37 AM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Thanks for your reply. We can get this done for $900 or $0.45 per square foot per coat. Please let me know if interested. We can come by anytime. Thanks again, Dustin

On Apr 6, 2012, at 11:32 AM, Jim Litzau wrote:
1000 SF, whole main level, one coat now one in a week or so after trim goes inOn Apr 6, 2012 11:00 AM, "Rhodes Hardwood" <rhodeshardwood@gmail.com> wrote:
Hi I am responding to your ad on Craigslist. We can get these floors polied for your today or tomorrow. If you can let me know the size of the space I can send over a price, or if you prefer I can come by sometime. Below is a link to our website where you can see some of our work. Thanks, Dustin

http://minneapolis.craigslist.org/hnp/lbg/2943310818.html
 

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#1 REBUTTAL Individual responds

Rhodes Flooring

AUTHOR: Jim Litzau - (United States of America)

POSTED: Tuesday, July 03, 2012

The two complaints are really stemming from the same issue. The flooring that looks like crap in the long complaint by Kathy Stolte was the work performed by Dustin from Rhodes Flooring. I had to buy the materials for the job, they never showed up when they said they would and the homeowner thought it looked like crap, as did I. As a contractor we've made the twin cities builders association's list of top paying contractors, only given to those contractors who pay subs on time. I can provide you with many references over the years who will pick work from us over any other contractor based on the fact that we pay, and we pay on time. Rhodes Hardwood LLC however does subpar work, the homeowner wasn't happy, and didn't pay for it. We payed them out of our own pockets money that we never got recouped from the homeowner. A normal sub contractor would be intelligent enough to know that the process could go directly to the homeowner. He should've contacted Kathy Stolte and either got payment from her or filed a lein against the home. Clearly a company working out of the back of a mini van that should leave the work to trained professionals who understand what they're doing.

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