Report: #661297

Complaint Review: JMX International - Sarasota Florida

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Fri, November 12, 2010
Updated: Wed, November 17, 2010
Reported By: Morgan — Grove City Pennsylvania USA

Author Not Confirmed

Why?

JMX International 1877 Porter Lake Drive Sarasota, Florida United States of America

Phone: 18662726773
Web:
Category: Furniture & Furnishings

JMX International DutchCrafters.com Subpar products, bad customer service Sarasota, Florida

*Author of original report: Refund issued for desk

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had to initiate disputes with my credit card companies to get their attention. Gwen was unresponsive to my emails. Come to find out she was out of the office, so apparently she is the only person in the company who handles disputes.

Ordered a Montana Log Computer Desk, Dining Room table and 4 chairs.

The wood used for the dining room furniture had splits in each piece except for the table tops and seat bottoms. The table was shipped without instructions to assemble and when I tried to assemble it, I noticed the bore holes were off-center, not allowing the table to be assembled soundly. I fought for 2+ weeks for them to take the items back, which they eventually did and issued a refund for.

The computer desk arrived damaged in freight due to poor packaging. I agreed to a replacement computer desk, which took about a month to manufacture and ship. The replacement desk arrived today, damaged in shipment due to poor packaging.

I called in today (11/12/2010) about the replacement desk and spoke with someone who told me I would have to wait until Tuesday to get this remedied, when Gwen returns.

It appears this company contracts with wood-shops through the US, so there is no direct quality control from the JMX, let alone standards on packaging of finished goods. For as much as the furniture costs, one would think they would have a minimum set of standards when it comes to protecting the finished items. 1/8" of cardboard wrapped in plastic on a $1000 desk seems to be cutting corners.

This report was posted on Ripoff Report on 11/12/2010 03:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jmx-international/sarasota-florida-34240/jmx-international-dutchcrafterscom-subpar-products-bad-customer-service-sarasota-florid-661297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on JMX International

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Refund issued for desk

AUTHOR: Morgan - (USA)

SUBMITTED: Wednesday, November 17, 2010

POSTED: Wednesday, November 17, 2010

Refund received for computer desk over the course of 2 days.

I still recommend great caution in ordering the Montana Log product line. The wood-shop used for this product line, in my opinion, has questionable quality standards and really needs to better protect the finished product for shipment.

Respond to this report!