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Report: #313585

Complaint Review: Joann Fabric Store - Hudson Ohio

  • Submitted:
  • Updated:
  • Reported By: St Marys Georgia
  • Author Confirmed What's this?
  • Why?
  • Joann Fabric Store 5555 Darrow Road Hudson, Ohio U.S.A.

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I have purchased thru Joann.com now for over a year. This year has been the worst. They offer a free shipping club. That is purchase 3 seperate order for 35.00 or more before shipping and they send you an email to be in a free shipping club. Now it is a good deal as the free shipping club is any order 10.00 or more ships free. I satisfied the requirement 2/17/08. It says it will end you an email for shipping club.

After 4 emails to them and several phone calls (that no answered after 30 min plus wait). No response. Last year I had a little problem and it was solved with a phone call. This year different story. They don't respond to emails except an auto email saying some one will emai you back. Also can not get thru on phone. I called 411 to get company actual phone number, which is long distance, operator just put me in cue, the same cue on phone I just sat in for 30mins.

Poor customer service and I am not purchasing from them again. Hopefully no one has had this headache. I am begging to spend money with them and they refuse to respond. STAY AWAY FROM JOANN.com

Laura
St Marys, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/01/2008 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/joann-fabric-store/hudson-ohio-44236/joann-fabric-store-promotional-hoax-for-free-shipping-club-hudson-ohio-313585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

Still no response

AUTHOR: Laura - (U.S.A.)

POSTED: Thursday, March 13, 2008

Today is 3/13/08 and after numerous email, my account is still not set up for their free shipping promotion.

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#3 Author of original report

Still no response

AUTHOR: Laura - (U.S.A.)

POSTED: Thursday, March 13, 2008

Today is 3/13/08 and after numerous email, my account is still not set up for their free shipping promotion.

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#2 Author of original report

Still no response

AUTHOR: Laura - (U.S.A.)

POSTED: Thursday, March 13, 2008

Today is 3/13/08 and after numerous email, my account is still not set up for their free shipping promotion.

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#1 Author of original report

Still no response

AUTHOR: Laura - (U.S.A.)

POSTED: Thursday, March 13, 2008

Today is 3/13/08 and after numerous email, my account is still not set up for their free shipping promotion.

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