Complaint Review: Job.com / Resume Zapper.com - Internet
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- Job.com / Resume Zapper.com www.job.com Internet U.S.A.
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- Category: Employment Services
Job.com / Resume Zapper.com Rude/poor customer complaint resolution/investigation Internet
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When doing business with Job.com or their sister company Resume Zapper.com, if one files a complaint against them with the Better Business Bureau, Job.com/Resume Zapper.com will forward the complaint for investigation to the same individual against whom one complained. They don't seem to understand that there is an obvious conflict of interest/lack of objectivity to have the same person that the complaint was filed against, ALSO investigate/resolve the complaint. They just switch employee titles and all of a sudden a previous "Customer Service Representative" becomes a "Supervisor" - even if it is the same person. One person will wear different hats.
Very poor customer service and professionalism. Stay away from them.
Anonymous
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 07/25/2009 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jobcom-resume-zappercom/internet/jobcom-resume-zappercom-rudepoor-customer-complaint-resolutioninvestigation-internet-473373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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