Complaint Review: Joe Cooper Ford Tulsa - Tulsa Oklahoma
- Joe Cooper Ford Tulsa Sheridan Tulsa, Oklahoma United States of America
- Phone:
- Web: www.joecooperford.com
- Category: Auto Dealers
Joe Cooper Ford Tulsa Financing Scam if you don't buy warranty! Tulsa, Oklahoma
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I purchased a new F150 from Joe Cooper Ford in Tulsa Nov. 2011. I made a deal on my trade, finance rate, rebate amounts etc. They typed up my paperwork and sent me on my way. AFter owning the truck for almost 30 days I got a call from the lien holder on my trade in stating they had not paid it off. I called the F&I guy several times and the General Manager Kip Karnes twice. Finally I get a call from the Finance dept. stating I had to come back and re-do my paperwork that one of my rebates no longer applied.
I already insured the truck, bought accessories etc. and could not believe they expected me to come back in and pay $1500 more for my truck that I had already done the deal on previously. I met the General Manager at the lot Kip Karnes who stated they just discovered the issue and they could nothing about it unless I paid the additional $1500. I got my trade back and a copy of the Paper work. I drove to Bill Knight Ford showed them my copy.
They said all rebates applied and that I was approved for the interest rate through Ford Motor Company. They sold me a more expensive truck for the same deal and finalized it that evening. I was furious, I had to hurry and make an additional payment on my trade that they held for 30 days. When I made the deal the F&I guy was furious that I did not buy the extended warranty or GAP. I know this is why they held my paperwork. They should have their doors closed for this type of conduct. Beware as I have had several people tell me they were called back to renegoitate after leaving with their vehichles.
This report was posted on Ripoff Report on 02/09/2012 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joe-cooper-ford-tulsa/tulsa-oklahoma-74133/joe-cooper-ford-tulsa-financing-scam-if-you-dont-buy-warranty-tulsa-oklahoma-836826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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