Complaint Review: Joe Lee Chevrolet - Clinton Arkansas
- Joe Lee Chevrolet 1820 Highway 65 S Clinton, Arkansas USA
- Phone: (501) 745-2451
- Web: http://www.joeleechevy.com/
- Category: Auto Dealers
Joe Lee Chevrolet Car dealership endangered my life Clinton Arkansas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a 2013 Chevy Silverado 2500HD from Joe Lee Chevrolet in Clinton, AR. As part of the sales agreement, the dealership agreed to replace two worn tires, upon taking possession, they had replaced all four tires. This was a pleasant surprise; until I found out they were not rated for a 3/4 ton pickup. They are passenger tires, Bridgestone P255/70R17 (4 ply tires).
I have contacted GM and they said the recommended replacement will be located on a sticker inside the driver door, which states LT245/75R17E. I have also consulted with several tire dealers and a Bridgestone dealer, who all said that 'P' (passenger) tires should not be installed on a tires on a 3/4 ton pickup and that it should have E (10 ply) rated tires. Joe Lee Chevrolet’s own ‘tire finder’ website list only LT tires as replacements.
The following quote is from a Bridgestone representative in an article titled, ‘Advice: Light Truck vs Passenger car tires: what you should know’*:
“It’s a serious safety issue,” says Dino Tenuta, Bridgestone Canada’s Manager of Technical Services. “A P-metric (passenger) tire will generally not stand the Gross Vehicle Weight Rating (GVWR) of a truck designed for LT-metric tires…”
“Additionally, he explains, handling, braking, and stability can all be affected when mounting a non-OE rated tire on the vehicle.”
Another quote from the same article:
“Vehicle manufacturers and tire companies alike stress the importance of sticking with OE LT-metric tires on your truck. Swapping an OE LT-metric tire for a P-metric tire can have dangerous consequences.”
They have admitted to pulling them off of a 1/2 ton pickup which weighs 4,860lbs. When I told the sales manager I didn't buy a 1/2 ton pickup, I bought a 3/4 ton pickup, a Silverado 2500HD, which weighs 9,500lbs, he said “this conversation is over” and hung up.
When I originally brought this to their attention, I was told that if I wanted to 'upgrade' the tires, I would have to pay the difference in price and the cost of mounting/balancing. It should not be considered an upgrade to have the original equipment rated tires to be on a vehicle when you purchase it. Negotiating was not an option; I was told flatly by the sales manager “I am not buying anymore tires for that truck’. At one point I just asked for the original tires back, but was told that they had already gotten rid of them.
I use a truck to haul a 1,000lb four-wheeler and tow a 7,000lb camper, all of which I told the salesperson. Now, if I drive on the currently installed tires, not rated nor recommended by GM, any tire dealer I have contacted, and Bridgestone industry experts, I put me and my family’s lives at risk.
This report was posted on Ripoff Report on 04/20/2015 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joe-lee-chevrolet/clinton-arkansas-72031/joe-lee-chevrolet-car-dealership-endangered-my-life-clinton-arkansas-1223627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.