John Cochran's Business Transformation Course KingofSystems.com, buyersonfire.com real estate rehabbing and HUD property purchasing. Dayton, OH Internet

Sir or Madam,

We would love to speak to you in private to further investigate your case. Since no personal information is listed in the complaint, we are unable to look into our records to see the history of your account.. Please reach out to us at Support@buyersonfire.com so we can resolve this for you. The last thing we want is an unsatisfied client. At John Cochran’s office we truly care about our clients’ success.

We would like to take a moment and explain our processes and policies to all who have read your review so they can better understand the way we do business. When a client purchases a product from us they have a 30 day money back guarantee. Sometimes within that 30 day window, we do release new products. In this situation there are two separate routes our clients often take.

1.Refund and Exchange

The client decides they no longer want the original purchase and would much rather have the new product.When this happens, we simply shut their access off to the original purchase and then give them access to the new product. The client simply pays the difference  (or we refund them the difference, whichever is applicable).  We feel that allowing students to upgrade by simply paying the difference is a very fair practice and many of our clients take advantage of this offer.

2.Keep em’ Both!

The client does have the option to keep both products, if they choose. In this situation they would simply pay for the new product and have access to both the old and new products.

The product that you purchased was released by John and an affiliate company. John’s role in this program was to educate the clients. Clients were trained for over 26 hours on Live webinars that John produced using his first hand knowledge and unrivaled expertise. The affiliate’s role was to vet and fund client’s deals. When a client submits a deal, the affiliate company takes over and works with the client to confirm the deal is a deal and meets the funding requirements that were shown on the selling webinar.

HUD Wholesaling was originally released in 2012. In 2014 John re-did the course ensuring that all information was updated and reflected HUD’s current procedures. He released this update at the beginning of 2014, so if you purchased HUD anytime after this, you were given the new and updated version of the course that John still uses to this day to get HUD deals under contract. Lead Capture Numbers is very clear on pricing, as soon as a student signs up for a free account, the first screen they see is this one - http://d.pr/i/QLJ8. It seems there was a misunderstanding in regards to pricing and for that we apologize.

We do hope that you reach out to our support team and allow us to further investigate your case. John’s number one goal is changing lives for the better and our team is passionate about ensuring that he accomplishes that goal. We take customer satisfaction very seriously and will use your constructive criticism to improve our customer experience for you and all future clients. While it is never fun to read a negative review about a company that we care so much for, we are thankful that we now have the opportunity to further investigate your case and ensure that we are delivering top notch customer service. We hope to hear from you soon and are truly sorry for the experience you have had with us thus far.

Director Of Customer Relations