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Report: #409090

Complaint Review: John Mckane - Internet

  • Submitted:
  • Updated:
  • Reported By: spokane Washington
  • Author Confirmed What's this?
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  • John Mckane Internet Internet U.S.A.

POOL TABLES USA AND AMERICAN HERRITAGE POOL TABLES USA RIPPED ME OF! Internet

*UPDATE EX-employee responds: The person who answers the phone is the former owner.

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I am an Installer in the Pacific Northwest. I have done many installations for Pool Tables USA over the past few years. Within the last 5 months they stopped paying me. I have accrued a $1250.00 deficit that I have to eat because they went "out of business". I received papers in the mail from their attorney saying they filed bankruptcy on the debt. If I check the internet, they seem to be up and running. All of my contact numbers are employees that no longer work for the company. If I call the 1-877 number, no one can help. I have customers that bought their pool tables though Costco and PoolTablesUSA.com who where given my phone number to assist in the installation. Now that they have had this bankruptcy the customers are calling me to get the table they ordered. I don't have them. Supposedly American Heritage has purchased Pool Tables USA and are running it now. They wont pay me either.

As far as the quality goes, I install over 500 tables a year with my crews. We charge more to install their pool tables because their tables are crap. Most of them are MDF painted to look like real wood! When I get to a customer's home they think it's real wood. I hate being in that type of situation. Pool tables need to be hardwood. It's the only way to securely attach the slate. These tables definitely look nice from a distance, but they are one of the poorest built import tables I've seen. There are some great imports out there, but American Heritage isn't one of them. They are poorly engineered, the unibody frame is nearly impossible to level, and quality is just not there.

INSTALLER
spokane, Washington
U.S.A.

This report was posted on Ripoff Report on 01/07/2009 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/john-mckane/internet/pool-tables-usa-and-american-herritage-pool-tables-usa-ripped-me-of-internet-409090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

The person who answers the phone is the former owner.

AUTHOR: Mr. K - (U.S.A.)

POSTED: Thursday, March 26, 2009

Andy Solomon is the former Owner of Pooltablesusa.com aka Rectivity Inc. He bankrupted the company and stiffed multiple installers, vendors and customers. He know works directly for American Heritage (Manufacturer) and is the person that answers the phone when you call the current 800#.

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