Complaint Review: John's Transmission Service - Bryan Texas
- John's Transmission Service 309 MLK Blvd. Bryan, Texas U.S.A.
- Phone: 1-979-779-9696
- Web:
- Category: Auto Repair Service
Bad Business at John's Transmissions Bryan, Texas ripoff
*General Comment: Nissan Truck owner If you were a true American you would drive an American product because American technology is second to none
*Consumer Comment: Question to Gentleman ripped off at John's Transmission
*UPDATE EX-employee responds: What do you want???
*UPDATE EX-employee responds: What do you want???
*UPDATE EX-employee responds: What do you want???
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I own a 1988 Nissan V-6 Pickup w/ 2-Wheel Drive. It has been a great truck! Last year, the radiator temp. came up to the max reading, but never got out of the scale. I ended up replacing the radiator. This heating problem caused the transmission to start "slipping".
I took the truck to John's Transmission Service, 309 M.L. King Drive, Bryan, TX. 979-779-9696. John said he could rebuild the transmission and offer a 12 month full warranty. He estimated the cost to be $800.00.
Two weeks later, the truck was ready. John said it would have been sooner but he had to install the second torque converter, as the first one was very noisy. The cost had escalated from $800 to $928. This was my first clue that the fun was about to begin.
I drove the truck home, I noticed a mettallic noise coming from the vehicle that had not been there for 13 years. I took the truck back to John's (a 70-mile drive) where he told me it was an exhaust leak. I went to another shop and was told there was no exhaust leak. I took the truck back to John's (another 70-mile drive) and left it. He replaced the header donut gaskets and the noise was eliminated.
Two months later, the truck began to have violent vibrations coming from the transmission area. I had another shop examine the vehicle. I was told that the torque converter was bad. I called John and talked for about 30 minutes where he recanted all sorts of reasons for the problem. I took the truck back to his shop ( a total trip of 140 miles-had to take 2 vehicles). He pulled the transmission and replaced the defective torque converter for the third time.
A month later, the exact same problem reoccurred. Again. I went to a third-party shop for an examination. Bad torque converter.I took the truck back to John's, where he put the 4th torque converter in the truck.
I drove the truck for two weeks, this time, and the same vibrations began. I called John and explained to him that he was clearly incompetent and an idiot. It seems like you would learn after the second failure, if you had any sense at all. I learned that he was using Daco (?) rebuilt torque converters. Probably rebuilt in America, as cheaply as possible. I have had the same experience with rebuilt (in America) alternators. I told John that he was going to either install a new Nissan Torque converter which would cost $1100, or he would refund my money. He elected to refund my money, but I had to drive another 140 miles to get it.
The moral of the story is do not use John's Transmission Service in Bryan, Texas. They do not know what they are doing. You people need to know that you are protected from this type of fraud by the Texas Deceptive Trade Practices Act. Do not take any crap from these kind of repair con-artists.
This report was posted on Ripoff Report on 02/02/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/johns-transmission-service/bryan-texas-77805/bad-business-at-johns-transmissions-bryan-texas-ripoff-13150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 General Comment
Nissan Truck owner If you were a true American you would drive an American product because American technology is second to none
AUTHOR: terrythomas - (United States)
SUBMITTED: Monday, July 05, 2021
Good advice for all.

#4 Consumer Comment
Question to Gentleman ripped off at John's Transmission
AUTHOR: Questioning - (U.S.A.)
SUBMITTED: Tuesday, October 21, 2008
Let me get this straight. You have a 20 year old vehicle, had the transmission rebuilt for $950 then ended up getting the money back. The $950 more than paid for your (140 mile trip) several trips and you STILL have the rebuilt transmission. You did not ask for a foreign-built converter, but were given a lousy USA converter. Why weren't you smart enough to ask for the foreign-built converter in the first place?
Wait, I can solve your problem -- go live in the country where Nissans are built and you shouldn't have ANY problems. In the USA you seem to not be satisfied with anything - your country, your vehicle, the service you receive. Maybe another country would be better for you.
You had a service performed and then got your money back but still have the transmission that works. Obviously you have never been in a situation that forced you to depend on someone else making something -- lucky you.
I can imagine John is going to lose a lot of sleep over someone that cannot be satisfied no matter what he does. You must be a joy to live with considering your positive attitude!!

#3 UPDATE EX-employee responds
What do you want???
AUTHOR: Theoldbaboon - (U.S.A.)
SUBMITTED: Monday, October 20, 2008
I have to say that it seems to me that The owner at John's Transmissions did just about everything he could to take care of the convertor problem with your vehicle. I understand the fustration from having to go back as many times as you did. However the fault was not in the rebuild. The fault was from an outside source that John's transmissions uses. Dacco is use by many transmission shops. And yes they are made in the usa. And everyday, transmissions with Dacco convertors, get to where they are going. It's not uncommon for there to be a "bad batch" from time to time. I'm not saying this was the reason why your convertor had to be replaced. I don't know. But a bad convertor is just that, a bad convetor, and it doesn't matter why. However, you stated that you would have been happier if John had used a Dealer brand convertor. If that was the case, why didn't you go to the dealer to begin with??? And why didn't you ask for one up front??? You can ask for dealer brand parts. And i'm sure John would have been happy to use them. But your estimate would have been a great deal higher.
I'm sure it was just as fustrating to John as it was to you to have to replace the convertor as many times as he did. He has his name on it. And since the fault was not in the rebuild part of it. The only part that is in his control. It had to have been that much more fustrating for him to have his work tarnished by an outside source. But none the less, he did what he had to do to get you back on the road time and time again. And when you still were unsatisfied, he refunded your money just to make you happy. And here you are saying that he was out to rip you off??? If that were the case, you would not have gotten your money back. And you would not have gotten new convertors over and over again. I commend John for his patients with the problems he had with your vehicle. And certainly suprised that he was willing to refund your money on the rebuild part of the job. It was an unfortunate situation with the convertors, but to continue with the complaining as you have is just ridiculous! Your transmission rebuild ended up costing you a little time and gas.... what a deal!

#2 UPDATE EX-employee responds
What do you want???
AUTHOR: Theoldbaboon - (U.S.A.)
SUBMITTED: Monday, October 20, 2008
I have to say that it seems to me that The owner at John's Transmissions did just about everything he could to take care of the convertor problem with your vehicle. I understand the fustration from having to go back as many times as you did. However the fault was not in the rebuild. The fault was from an outside source that John's transmissions uses. Dacco is use by many transmission shops. And yes they are made in the usa. And everyday, transmissions with Dacco convertors, get to where they are going. It's not uncommon for there to be a "bad batch" from time to time. I'm not saying this was the reason why your convertor had to be replaced. I don't know. But a bad convertor is just that, a bad convetor, and it doesn't matter why. However, you stated that you would have been happier if John had used a Dealer brand convertor. If that was the case, why didn't you go to the dealer to begin with??? And why didn't you ask for one up front??? You can ask for dealer brand parts. And i'm sure John would have been happy to use them. But your estimate would have been a great deal higher.
I'm sure it was just as fustrating to John as it was to you to have to replace the convertor as many times as he did. He has his name on it. And since the fault was not in the rebuild part of it. The only part that is in his control. It had to have been that much more fustrating for him to have his work tarnished by an outside source. But none the less, he did what he had to do to get you back on the road time and time again. And when you still were unsatisfied, he refunded your money just to make you happy. And here you are saying that he was out to rip you off??? If that were the case, you would not have gotten your money back. And you would not have gotten new convertors over and over again. I commend John for his patients with the problems he had with your vehicle. And certainly suprised that he was willing to refund your money on the rebuild part of the job. It was an unfortunate situation with the convertors, but to continue with the complaining as you have is just ridiculous! Your transmission rebuild ended up costing you a little time and gas.... what a deal!

#1 UPDATE EX-employee responds
What do you want???
AUTHOR: Theoldbaboon - (U.S.A.)
SUBMITTED: Monday, October 20, 2008
I have to say that it seems to me that The owner at John's Transmissions did just about everything he could to take care of the convertor problem with your vehicle. I understand the fustration from having to go back as many times as you did. However the fault was not in the rebuild. The fault was from an outside source that John's transmissions uses. Dacco is use by many transmission shops. And yes they are made in the usa. And everyday, transmissions with Dacco convertors, get to where they are going. It's not uncommon for there to be a "bad batch" from time to time. I'm not saying this was the reason why your convertor had to be replaced. I don't know. But a bad convertor is just that, a bad convetor, and it doesn't matter why. However, you stated that you would have been happier if John had used a Dealer brand convertor. If that was the case, why didn't you go to the dealer to begin with??? And why didn't you ask for one up front??? You can ask for dealer brand parts. And i'm sure John would have been happy to use them. But your estimate would have been a great deal higher.
I'm sure it was just as fustrating to John as it was to you to have to replace the convertor as many times as he did. He has his name on it. And since the fault was not in the rebuild part of it. The only part that is in his control. It had to have been that much more fustrating for him to have his work tarnished by an outside source. But none the less, he did what he had to do to get you back on the road time and time again. And when you still were unsatisfied, he refunded your money just to make you happy. And here you are saying that he was out to rip you off??? If that were the case, you would not have gotten your money back. And you would not have gotten new convertors over and over again. I commend John for his patients with the problems he had with your vehicle. And certainly suprised that he was willing to refund your money on the rebuild part of the job. It was an unfortunate situation with the convertors, but to continue with the complaining as you have is just ridiculous! Your transmission rebuild ended up costing you a little time and gas.... what a deal!


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