Johnson Gadgets Never Received Product Ordered

This is the letter I sent today to my credit card company about Johnson Gadgets.  One note though...I DID NOT RECEIVE not One EMAIL from this company after placing my order on Oct 25th, 2019.

 Jan 7th, 2020

To:  Capital One/credit card division

From:  XXXXXXXXX

          Re:  Case Nbr XXXXXXXXXXX  $25.98 10/25/19

                               Johnson Gadgets

After I received your letter by 1st class mail last Friday in response to my dispute with Johnson Gadgets I called Capital One’s customer service on Sat Jan 4th, to repeat my claim that this company “DID NOT DELIVER” the merchandise I had ordered from them on October 25th, 2019.

If you will take a closer look at the print out sheet you enclosed with your letter you will notice that the “Delivery Date” is blank.

This company may have told you that my merchandise was delivered to the right address but they could not and did not give you PROOF that they sent it.

I was surprised that you would just take their word without producing any proof.

I have never dealt with this company before and you can rest assure that I never will again.  If they think I will accept their merchandise after sending it out on December 2nd (Please review ALL documents enclosed with this letter).   You can be sure that I am going to let all my media sites know just how deceitful they are.  Please let them know I don’t want this product and will not accept it IF it is delivered to me in the near future.

Thank you and I will await your response.

XXXXXX XXXXX