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Report: #1108510

Complaint Review: Jos A Bank - Internet

  • Submitted:
  • Updated:
  • Reported By: bmichaud — wakefield Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • Jos A Bank Internet USA

Jos A Bank Joseph A BanksJosBank One time, mistake,twice suspicious, third time (FALSE ADVERTISING) INternet 

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I attempted to take advantage of the 3 shirts for 99 promo three times(ironicall) all three times were for the white , wrinkle free traveler shirt. All three times I was told the item was in stock before ordering. First time I placed my order and an email came back 2 days later that the item was no longer available. The second time I oprdered the item showed in stock, two more days I was advised it would be delaid for 5 days. Three more days and told the item was no longer available again. The most recent time I ordered again with a coworker in an attempt to get what I wanted (after thanks giving deal) and picked items that were in stock said to be avaiilable. Two days pass, told theyt would be delayed. Never heard back. Checked order status on site. It says "in stock reserved, order on hold" I know there was no problem with the payment method so I have to assume there is something else involved. I sent two emailes to customer service with no response. Obviously this is clear cut false advertising and very poor customer service. I will be disputing the charge and will never shop here again. BEWARE

This report was posted on Ripoff Report on 12/20/2013 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jos-a-bank/internet/jos-a-bank-joseph-a-banksjosbank-one-time-mistaketwice-suspicious-third-time-false-ad-1108510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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