Joven Skin Serum Sereno Eye Cream Sereno Eye Cream Joven Skin Care-Ripoff Company-Deceptive Practice Take Offer Trial of Product but then whatever credit card you used for shipping they begin billing 14 days later over $150! Santa Ana CA

This company had an online offer to get a trial size of skin care cream and eye cream. Fee was only $5 to try their product plus shipping and handling. I ordered the trail on July 7, 2015. I tried it but was not thrilled and thought that was the end of it. Then out of nowhere 2 packages show up August 25th, 2015. I contracted them asking why I was getting the packages as I was not interested in the product and did not place a reorder. The man I spoke with was very rude and most likely due to the fact that he probably gets these calls all day long! I explained to him if I knew it was automatic reorder, I would never had ordered it, he stated very abruptly "well it was stated clearly online"!It was not stated clearly because I would never have ordered it if it was! Which if you have a good product that sells itself why would you have to be deceptive like this? He went on to tell me that they had charged my credit card $89.95 & $84.75 on July 21st, 14 days after I accepted the trial since I didn't phone them to tell them I wasn't interested and then went on to say that those charges would NOT be refunded! He also charged another $89.95 & $84.75 in August, which is the package I just got. I told him I didn't want the product and would be shipping it back to him, he stated that was fine but there would be a restocking fee of $14.95 for each package! I couldn't believe what I was hearing! But if that wasn't enough he then proceeds to tell me on top of that there will be another $3.90 charged to cancel-WHAT? I will be calling my credit card company next to advise not to accept any charges from them and see if I can deny the ones already charged! They are the typical online scum company that gives the good companies a bad name!