Report: #448885

Complaint Review: JPM Accelerated Services - Melbourne Florida

  • Submitted: Tue, May 05, 2009
  • Updated: Sun, February 28, 2010
  • Reported By: Sable River Nova Scotia
  • JPM Accelerated Services
    810 N Apollo Blvd
    Melbourne, Florida

Barbara J Speranza, Joshua GeeJPM Accelerated Services Deceivers, Liars, Rip-Off Artists, Money Grabbers Melbourne Florida

*UPDATE EX-employee responds: Barbara Speranza and Jusua Gee are victims of JPM ACCELERATED SERVICES

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I got ripped off to the tune of $595 US (over $700 Cdn.) It all started when I got a call from JPM Accelerated saying that they would "guarantee" that they would find an institution or private lender that would reduce my high interest charges down to single digits. Also they stated that they would assign me a "Personal Financial Specialist" to further help me with other financial help. I took all this info into consideration and figured out that their cost plus what I would save over the next year (by reducing my double digit interest rate)- would save me $1700. I then made the plunge, signed a "Guarantee" contract with them, which had all these promises written into the contract. My charge of $595 US was immediately taken out of my credit card. Over the next 30 days the "Personal Financial Specialist" assigned to me talked to several credit card companies to have my interest rate reduced. At one point I was foolish enough to even stay on the line with the PFS with one credit card company rep. and tried to convince the credit card company to reduce my interest rate-to no avail.

The bottom line is that the PFS was doing exactly what I could have done myself, without paying anyone big bucks to do it. When I became wise to what was going on I called JPM Accelerated to talk to my PFS only to find out that "he no longer works for JPM". In the meantime my "file" sat dormant on someones desk without any action being taken by JPM to help me out. After several calls to JPM they finally assigned another PFS to me. This PFS also wanted me to "stay on the line" while he talked to another credit card company. I refused to do this a second time and told him that I paid good money to him and his company to get results for me. I gave him an ultimatum to get my interest rate lower within a week or refund me my money. The next week after my having to call him, he admitted that he was unable to "help me any further" so I requested a refund (which was "guaranteed" within 60 days) and he said he would pass it on and recommend a refund.

My frustration really began at that point as I have tried time and time again to talk to the "refund person". I spoke once to Barbara Speranza, the Senior Financial Specialist who said she would "check into my reund" The switchboard operator is now frustrated with our calls and hangs up on us. No one from JPM returns our calls.

I will probably check into filing a claim into Small Claims Court against JPM if the refund is not forthcoming.
Buyer beware-if its too good........
I should have done my homework and did an internet search on this company.

Sable River, Nova Scotia

This report was posted on Ripoff Report on 05/05/2009 09:09 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Barbara Speranza and Jusua Gee are victims of JPM ACCELERATED SERVICES

AUTHOR: Barbara Speranza - (United States of America)

I am Barbara Speranza an ex-empolyee of JPM ACCELERATED SERVICES. I was the senior consultant and managed aproximately 15 consultants. There were many clients that needed refunds.   I gave ALL refunds to the refund department.  It was a couple months later that I began receiving calls that refunds were not being processed.  I approached the owners of this company but was told that Canadians would not spend thousands of dollars to fight for their refunds.  I therefore gave my resignation in May of 2009  The Federal Trade Commission shut them down a few months later.  I do not want myself or my consultant Joshua Gee to be tarnished because of a company that we worked for that we dishonest people.  We were not aware of their dishonest and quit after we were exposed to the truth.
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