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Report: #447440

Complaint Review: Jts & Associates - Internet

  • Submitted:
  • Updated:
  • Reported By: Sparks Nevada
  • Author Confirmed What's this?
  • Why?
  • Jts & Associates easybirthcertificate.com Internet U.S.A.

Jts & Associates - Easybirthcertificate.com Ripped me out of $19.99. Then I had to pay Washington State $32.00 Internet

*Author of original report: I need to retrack my complaint

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On 4/27/09, I went on-line to order a birth certificate for my husband from the State of Washington, Stevens Co. I pulled up a series of departments & did not know what department to go to. On the right-hand side of the screen there was a listing for Birth Certificates for $19.99. I clicked on the web address of www.easybirthcertificate.com & it took me to Vital Records Assistance. You click on Birth Certificate & then add to cart & it throws you to a screen that at the top says "jts and associates". This is done thru PayPal. I completed my transaction & will be charged $19.99 on my credit card number that I provided. When the transaction was completed, it threw me back to the main web page & told me to copy & paste the web address that they provided on that screen, which then took me to VitalCheck where I had to actually request the copy of the birth certificate from the State of Washington. At the end of that process, they charged me $32.00. I have contacted PayPal, but they refuse to do anything about it. They informed me that I need to contact the company in question directly, which I will try to do, but it probably won't do me any good. Why are these companies allowed to get away with this fraud? I have certainly learned something from this the hard way.

Joy
Sparks, Nevada
U.S.A.

This report was posted on Ripoff Report on 04/29/2009 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jts-associates/internet/jts-associates-easybirthcertificatecom-ripped-me-out-of-1999-then-i-had-to-pay-wa-447440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

I need to retrack my complaint

AUTHOR: Joy - (U.S.A.)

POSTED: Friday, May 01, 2009

After I entered this complaint on Rip Off Report, I was able to contact Jts & Associates AKA easybirthcertificate.com via e-mail. After a few e-mails back & forth, I have discovered that I have egg on my face. At the bottom of their main web page screen there is a disclaimer that states that they only aid a consumer to get to the proper site so that you can order what you need from the correct organization & it tells you that you will probably be charged an additional fee by them as well. Although I don't believe that this is a proper business practice, I will have to pay the $19.99 simply because I didn't read the entire page. Web users, beware, you need to read everything before you proceed.

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