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Report: #382744

Complaint Review: Juan Arroyo - Amara - Hayley Mullen - Premier Vacation Club In Cancun, Mexico - Cancun

  • Submitted:
  • Updated:
  • Reported By: waverly Ohio
  • Author Confirmed What's this?
  • Why?
  • Juan Arroyo - Amara - Hayley Mullen - Premier Vacation Club In Cancun, Mexico Blvd. Kukulcan Km 3.5 Zona Hotelera Cancun, Mexico
  • Phone: 877-4648641
  • Web:
  • Category: Resorts

Juan Arroyo - Amara - Hayley Mullen - Premier Vacation Club In Cancun, Mexico Juan and Hayley sold us equity in a Condo complex which is having problems getting their permitts and they have not follow-through in their commitment. Cancun mexico

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We live in a very stressful world. I have had breast cancer twice now and we need to get away and relax. We have found Cancun friendly and warn in the winter, which the best time for us to get away.

In January, 2008 we were at Tempatation resort in Mexico. We enjoyed the resort and purchased a timeshare and were told about the condos they were building. When we came back for our 35th Wedding Anniversity we ask about the condos being build. Hayley Mullen encouraged us to buy an equity exchange with them towards the Amara condos. We were told the builder would contact us at the resort and a email at home when we arrived. Juan Arroyo, the builder, never did contact us at the resort or since we have been home, which was the end of August. We tried to contact them right away and our phone started to have problems after the calls, so I started emailing them about the problem. We contacted their listed broker about the condo property and found out about the permit problem and not being able to build. Again, we tried to work this out with the broker and they are not being workable with them. Yet, September 17, 2008 I received an email saying they were sending it to cancellation, yet they are not wanting to release my money back to my VISA card. I have filed a billing dispute with VISA and we are waiting for their comments. As a cancer survivor, I appreciate your help
in bring closure to this problem.

Carol
waverly, Ohio
U.S.A.

This report was posted on Ripoff Report on 10/19/2008 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juan-arroyo-amara-hayley-mullen-premier-vacation-club-in-cancun-mexico/cancun/juan-arroyo-amara-hayley-mullen-premier-vacation-club-in-cancun-mexico-juan-and-hay-382744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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