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Report: #1447183

Complaint Review: Juniper Card Barclays Bank - Philadelphia Pennsylvania

  • Submitted: Tue, June 12, 2018
  • Updated: Tue, June 12, 2018
  • Reported By: Corinne — New York United States
  • Juniper Card Barclays Bank
    Barclays P.O. Box 13337
    Philadelphia, Pennsylvania
    United States

Juniper Card Barclays Bank Lowered Credit Line When Paid in Full Causing Score Reductions Philadelphia Pennsylvania

*Consumer Comment: You said it yourself

*Consumer Comment: The Facts

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This is the second time Barclays Bank/Juniper has done this to me. I tend to run up my credit cards and consolidate. Not a great habit, sure, but life gets busy and I have a house and kids and credit so I use it. The first time this happened I blamed myself for my credit habits. I consolidated my cards and boom my score tanked. I then realized Juniper reduced my line amount, though I kept a balance with them for a lower rate than others, but the line reduction tanked my score further. It’s been about a year I’ve been trying to get my score up again. This second time, however I find it purely unacceptable. I took out a home equity line and paid off 85% or so of my balances, Juniper in full. They immediately reduced my line from $3,000 to $500, claiming my balances were too high (just paid them in FULL) and that my score was too low, a 671. Now 671 was in part because they started this fiasco last year reducing my line so it appeared maxed and lowering scores making it more difficult to get decent credit. Additionally though, a 671, though not awesome, is hardly in major default territory that would cause a need for a $2500 line reduction. Also there was a new interest charge added as soon as I paid, for $35 or so. I paid immediately so they cannot mess with me later or charge again. I find their practices extremely damaging, erratic, and unprofessional. I will not close my card immediately for fear of damaging my credit any more, but I will likely cut it up and never use it again. I have had a couple late charges over the eight year time period I’ve used them but never close to a 30-day late or any kind of default.

This report was posted on Ripoff Report on 06/12/2018 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juniper-card-barclays-bank/philadelphia-pennsylvania-19101-3337/juniper-card-barclays-bank-lowered-credit-line-when-paid-in-full-causing-score-reduction-1447183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You said it yourself

AUTHOR: Robert - (United States)

I tend to run up my credit cards and consolidate. Not a great habit, sure, but life gets busy and I have a house and kids and credit so I use it.
- You admit you show poor credit habbits, yet some how think because you have a busy life and kids that the creditors should just give you a pass.

Your entire "RipOff" is written by someone who is living in a fantasy world. With that attitude it is no wonder why you seem surprised that your risky behavior has caused them to lower their risk. That's right..it is less risky for them to allow you to borrow $500 of their money than it is for them to allow you to borrow $3000 of their money.

But your risky behaivor doesn't stop at just running up debt. You take out a HELOC and don't even pay off ALL of your debt. So you still have about 15% of your debt remaining plus the HELOC. You could then also charge your cards right back up if life gets "busy" again. Ask any Credit Counsler and they will give you a very hard reality..continue down this road and your next stop will be Bankruptcy and possibly losing that house you just took a loan out on.

This credit card didn't rip you off. In fact they probably did you a favor by limiting the amount you can continue to borrow. Even if you think this is a bit rough, I only hope for your sake that your other credit cards follow suit.

 

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#2 Consumer Comment

The Facts

AUTHOR: Perry Mason - (United States)

 YOU lowered your credit score because YOU are overextended...needing to get a HELOC to dig yourself out of it, just to run up the cards again. Another FACT is they own the card and they can and will adjust your credit line as they think is appropriate. That fact was covered in your Agreement. They no doubt felt your overall credit profile is not to their liking.

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