Complaint Review: Juno Internet Service - Woodland Hills California
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- Author Confirmed
- Juno Internet Service 21301 Burbank Blvd Woodland Hills, California U.S.A.
- Phone: 888-811-5866
- Web:
- Category: Internet Service Providers
Juno Internet Service Ripoff A second account appeared an my statement where they had been billing me for two accounts instead of one. Woodland Hills, California
*Consumer Comment: I had that too sort of..
Show customers why they should trust your business over your competitors...
This company committed fraud against me and my bank account and the supervisor of cancellations Michelle has poor customer service in regards to the way she attacked my character and the "free" month credit is a poor way of making it right considering my bank account was drafted by Juno for a total of 119.40.
I had no knowledge of this second account and the fact they were billing me until I noticed it on my account statement.
Ken
Lake City, Florida
U.S.A.
This report was posted on Ripoff Report on 06/19/2006 08:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juno-internet-service/woodland-hills-california-91369/juno-internet-service-ripoff-a-second-account-appeared-an-my-statement-where-they-had-been-197211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
I had that too sort of..
AUTHOR: David - (U.S.A.)
SUBMITTED: Friday, August 25, 2006
I also got charged another 4.95 as I had the 4.95 for 3month plan, in july. I went onto my account and saw a very short month. However I never did get charged over my plans amount and not over $100. However after calling (late at night or early in the morning, and I mean early, u can talk to an AMERICAN)...I got a free month of all the services, (juno turbo, Family plan and Norton antivirus)... I don't like nor use Norton, and never did receive the CD, however I am not upset as like I said I don't like nor use Norton and plus it was free for this month of August.
Family plan, The games are nothing to pay for.. :/ I wouldn't get it especially now..
Anyway afterawhile, I stopped using Turbo and uninstalled it, and juno kept downloading and installing it automatically. so I used a trick so when it auto downloaded and tried to auto install, I blocked it, it is really a simple technique... :P
plus it can't install any other juno update, it can only download..hehehe...
anyway...I hope u did get it resolved or do..if u ever want to cancel ur juno account go to:
http://account.juno.com/cancel
enter ur username and password and it will direct u to a page to cancel online.. :)
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