Jusrfahionnow Justfashionnow.com Except returns but don’t credit

When the items arrived they were misadvertised and of extreme inferior quality. I contacted them for a refund and received an automated response stating they would get back to me within 48 hours. About two weeks I remembered that I hadn’t heard from them and contacted them again. They asked me to send the items back and refused to pay for shipping.

I did return the items and upon following up on my "full refund” I was told since I didn’t reply within seven days they would not issue any refund. I emailed them with a stern email stating that now they had the product, they had misadvertised, I had paid shipping both ways. Again I received an email stating I was not eligible for a refund because they "have to follow their company policy.”

I should’ve checked for complaints before ordering from the company but it was during the holiday season and their website looked like quality product. Beware. Do NOT order from this "company”.