Complaint Review: Just Brakes Frisco #0001 - Addison Texas
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- Author Not Confirmed
- Just Brakes Frisco #0001 16284 MIDWAY RD Addison, Texas USA
- Phone: (972) 407-0705
- Web: http://www.justbrakes.com/Locations...
- Category: Auto Repair Service
Just Brakes Frisco #0001 Charge for Service NOT Performed, Double Charge for Service, Charge for Service NOT Authorized Addison Texas
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On Oct 29, 2014, my blind quadraplegic daughter had her attendant/nurse take her car by for a free estimate on a weak parking brake. She knew to set it up so all work could only be authorized by me, by phone. In this 1 experience, they committed 3 serious frauds.
Fraud #1 - Included $10 charge for brake fluid on a repair involving a cable based parking brake (uses no fluid)
Fraud #2 - Included $49.95 charge for adjusting brakes in addition to charge for brake service. Their own documentation shows adjustment comes with brake shoe service.
Fraud #3 - After waiting 2 hours and on being informed they had not begun the job or purchased the parts required, I rescinded approval and instructed them to return the vehicle. They refused this instruction and endangered 2 kids by holding this vehicle (a wheelchair van) past when it was needed for school pick-up and medical care drop off.
If I could hold them accountable for the reckless endangerment to these kids, I would. They'll escape that. Please join me by holding them accountable "in the street"...as in by exposing their crooked practices for all to see.
This report was posted on Ripoff Report on 11/04/2014 03:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-brakes-frisco-0001/addison-texas-75001/just-brakes-frisco-0001-charge-for-service-not-performed-double-charge-for-service-cha-1186790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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