Report: #1351657

Complaint Review: Kaplan Davenport

  • Submitted: Tue, January 24, 2017
  • Updated: Tue, January 24, 2017
  • Reported By: neveragainakaplanstudent — Concord North Carolina USA
  • Kaplan Davenport


Kaplan Davenport Kaplan University Online Rip off, loan mill school, useless staff, acedemic advising provides wrong information and penalizes students for it, deans office never returns contact, nobody coordinates anything, nobody cares at Kaplan Davenport and most definitely you can see for yourself, they have less than a 30% graduation rate! Davenport Iowa

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 Kaplan is quick to sign you up, take out loans in your name and also very quick to ignore your needs, very quick to offer false information, penalize you for it when it turns out to be false, dismiss all accountability and refuse to acknowledge that they've done anything wrong. Classes started out okay enough, the format is blistering fast, engaging and seems to completely ignore that I mentioned to enrollment on numerous occasions that I work third shift. Later, due to health complications in the first term, I was placed on academic probation, no biggie, I disclosed a disability, was offered additional time to get my work in, given an incomplete to catch up after a second helth issue (minor surgery) followed shortly by my sleep problems being severely amplified when lightning struck my home and destroyed most of my electronics (which I used for school). I got everything up and running, was catching up, got an incomplete granted in two classes but alas, they lied to me about the duration offered by an incomplete, denied my satisfactory academic progress appeal despite the health issues previously disclosed to them, refused to offer what they themselves came up with as "reasonable accomodation" and then neither student advising nor the dean's office could be bothered to contact me back, so I'm now part of the 70+% of people that knows way better than to do anything but use the dismissal letter with the nice message about procedure to reenroll for anything but if I run out of toilet paper and for 5,000+ in additional student loan debt and nobody at Kaplan cares about how poorly they execute everything, how major details are misconstrued and how they run a joke of a program incapable of focusing on anything but taking federal money and finding every possible means to kick people out after that!

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