Kaplan Professional Schools unprofessional, not understanding, greed, liar, not informative, real estate, saleperson, agent, broker, unfair, Internet

In April of 2009 I called and signed up for a real estate saleperson course with customer service.  At that time I was not told nor did I receive via email notification that there was a 30 day refund policy.  I started the course and answered a few questions.  This is a course you take at your leisure, well  that is what I was told by the customer service. I found out later when I called that I had only one year to finish the course.   A week into the course I found out that I could not make over a certain amount of money due to the fact that I was on disability.  I stop taking the course and did nothing in the way of contacting the school, not knowing I had an option.  

 

A month ago my sister stated that she wanted to go to real estate school and that's when I called the school to ask them if they can switch names due to my inability to took the course.  At that time I was told that I had 30 days to get a refund and I should have gotten that written policy when I signed up on the Internet.  This is when it got confusing.  I told them I did not sign up on the Internet I called and customer service took my credit card over the phone and I was not informed of the 30 refund policy nor did I receive an email stating that fact.  They refused to switch the names or give me a refund.  Not a fair school to do business with.  Just plain greedy!