Report: #1315431

Complaint Review: Kaplan University

  • Submitted: Wed, July 06, 2016
  • Updated: Wed, July 06, 2016
  • Reported By: Sheri — Ridgefield New Jersey USA
  • Kaplan University


Kaplan University I Cant Graduate they took all my money and now they say I owe them Nationwide

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If only I read these reviews before going to Kaplan. I had hopes to transfer to a more reputable university. I have been with Kaplan for 3 years, and the Bachelors program isn't what I we hoped for. I started the transfer process this past April, as the deadlines approached, I received acceptances to all the colleges I applied for, but I was faced with Kaplan's mundane credits per classes. Even though I earned way over 90 credits for the maximum transferrable allowed, Kaplans courses were three to six credits per course compared to the average college that earn three to four credits per course.

Even though the credit seemed like I earned it, the classes that were transferrable only accumulated 50-70 credits applied in other colleges. My credits from Kaplan weren't even applicable for an associates degree at a different university. I now have no other choice but to stick it out with Kaplan. Kaplan's programs have also eaten away all of my financial aide and has left me yet with another crisis, I have 8 classes to finish earning this B.S. Which is literally BS, but can only afford to finish 6, leaving me with an out of pocket expense of $5,000 in which Im still trying to figure out how Im going pay.

Now the best part has started since I enrolled for the bachelors program which started on May 27. I went back and forth with financial aid with regards of them stating to me that I had enough money to complete 2 classes this term , these classses are 6 credits each so the grand total is $4747 for only two classes. I had a over $3500 in loans left for this term period and I also qualified for Pell, so I would be expecting around $800-$900 for a stipend. The next things that took place, I feel like I am in a nightmare and I am so upset all I can do is just laugh and cry at the same time. So after I confirm with financial aide that I will have enough money to cover my loans, I begin the course.

Then 3 weeks in the course I get a call from Kaplan stating I have a balance on my account that needs to be paid. I said to the person no I dont, I should be getting back money. When I look at the account, the loans changed from 3500 to 1700, Im just rounding out the numbers. I was shaking, so now I have tried calling several times and no one is answering. I cant get a hold of anyone. I have only 2 weeks left of this term and now I cant even afford to finish it! On top of that today I got a welcome note on my screen that says my transcript is on hold for non-payment. I need a good lawyer, cause they cant get away with this anymore, I need my money back and I need an explanation of how I went from 3500 to 1700, I now owe them $1330. And I am not going to graduate because I used up all of my financial aide on them. Do not attend this school, I wish I could take back my years wasted here. Your Kaplan degree is basically garbage in the market place.




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