Report: #1321817

Complaint Review: Kaplan University

  • Submitted: Wed, August 10, 2016
  • Updated: Wed, August 10, 2016
  • Reported By: Terry Butler — Riverside California USA
  • Kaplan University


Kaplan University I was told at enrollment I had enough money to complete courses for BS degree. When it came time for graduation in July they added 6 to 9 more classes. Nationwide

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I was told by Kaplan University at enrollment that I had enough money to complete my Degree in Psychology.  I followed their schedule and sometimes took an extra course to graduate early. 

At time of graduation in July of 2012 all of a sudden there was a problem with my credits. Mind you, I talked to my counselor every month to make sure I would graduate in July and everything was ok. I was told how many classes I had to complete.

All of a sudden I needed 9 more classes to graduate. I talked with several counselors and head of the department which reduced it down to 6 classes. His explanation was that the requirements had changed since my enrollment. I checked my enrollment schedule and saw where they had added classes. I took the classes anyway because I was too close to getting my degree.  After I graduated they said I had a balance of $642.00 so I never received my degree nor got a job in that field.

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