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Report: #1443069

Complaint Review: Karaoke Version - Lille

  • Submitted:
  • Updated:
  • Reported By: James — Houston Texas United States
  • Karaoke Version
    14 Rue de Puebla
    Lille,
    France

Karaoke Version Karaoke-version.com Buyer Beware! Fraud and Theft! Lille Internet

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At first I was thrilled to find this site! Then, 5 months later, after purchasing more and more songs reality set in and the "honeymoon" was over. My account was shut down and I received this somewhat rude email from them:  "Hello, We were advised that a chargeback occurred during your order KVXXXXXXXX on our website Karaoke Version. For your consideration, the company that handles this process asked us to provide certain information about your order and your account. Order reference: KVXXXXXXXX Account reference: XXXXXXXXXXX Payment reference: RXX VISA-XXXXXX Payment date: 2018-02-03 04:34:10 IP address: XXX.XX.XXX.XXX Due to these specifics, we had to close your account XXXXXXXXXXXX until we receive more details. Please note that we are investigating this issue, which could result in prosecution...". 

After spending my own time contacting the CC company I found that the problem was on their side, I never charged anything back. Why would I? I even kept buying more songs because I was happy with this site until their ineptness showed through. I have repeatedly sent emails trying to contact them, to no avail (email is the ONLY way to contact the company). Currently I am locked out of my account and not only unable to purchase more songs, I have no access to the songs I have paid for. Unfortunately, it seems I must now look into legal recourse because they have now committed theft.

This report was posted on Ripoff Report on 05/15/2018 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/karaoke-version/lille/karaoke-version-karaoke-versioncom-buyer-beware-fraud-and-theft-lille-internet-1443069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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