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Report: #8132

Complaint Review: Kay Bel - Mesa Arizona

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  • Kay Bel Mesa, Arizona U.S.A.

MCI/WORLDCOM RIP-OFF - 1.5 years of PROBLEMS...

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5/00 Purchased a cell phone
9/00 Purchased an additional cell phone

Every month since 5/00 I have to go to THE ACTIVATION CENTER to have them call in to get an adjustment on the account. Then I get the last two bills - on the let's catch up program they are having with their billing dept - and I have bills for $1200+. Our plans are $59.99 for one and $49.99 for the other. This is outrageous. I have called my PRE-PAID Legal attorney for assistance as I can't get any help from the store we purchased the service from. In fact. I lowered my service to 19.99 and will pay out the last 5 months (cheaper than the $175 cancellantion fee). The other phone will be reduced to the minimum this week and a different service will be found. WE ARE SWITCHING TO VERIZON.

If you have other choices I suggest you not use MCI/WORLDCOM.

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Also, got slammed by QWEST on my new fax line at the office for MCI long distance at 50cents per minute!!!!!!!!!! Seems as though they offered a credit after I sat on phone for over 50 minutes on hold. We will have to see how that one comes out.

This report was posted on Ripoff Report on 11/25/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kay-bel/mesa-arizona-85215/mciworldcom-rip-off-15-years-of-problems-8132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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POSTED: Sunday, November 25, 2001
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